Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived on time and in good condition. Very happy with the product. Will buy from Daniel again.”

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Posted 6 years ago

“I purchased fly london mes 2 red boots. I am very pleased I got a 15% discount code of internet which made a good saving. Unfortunately they didn't arrive next day delivery which I paid for but after emailing daniel footwear I was refunded full postage. Very good customer services would highly recommend .”

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Posted 6 years ago

“It was my first purchase. Ordered items arrived on time in good packaging. I've returned one item back, got quick & correct refund.”

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Posted 6 years ago

“Very speedy service boots arrived in pristine condition”

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Posted 6 years ago

“So happy to find the Birkenstocks I was looking for at the best price! Super fast shipping to the U.S. too!!!”

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Posted 6 years ago

“My problem is that I have not received my shoes they appear to have got lost”

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Posted 6 years ago

“nice shoes...love them”

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Posted 6 years ago

“Excellent . Great boots. Quick delivery and very good price..”

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Posted 6 years ago

“Excellent service. Good website and easy to use. Arrived promptly and well packed.”

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Posted 6 years ago

“First class service! Thank you.”

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Posted 6 years ago

“Nice bag , but horrible packaging!!! The bag comes with no box , it was just thrown in a delivery bag !!!! The bag was a present and wasn’t a nice experience !!! Not professional !!”

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Posted 6 years ago

Dear Ruxandra, I’m so sorry to hear that you were unhappy when receiving your parcel. Unfortunately this particular bag does not come with a branded box, however I have passed your feedback onto our web team and we are going to look at getting some small boxes specifically for clutch bags. We would really love for you to give us a second chance, I have sent you an email with a discount code as part of the apology. We hope to hear from you again soon. Kind Regards Rachael Customer Services

Posted 6 years ago

“Quick and efficient shopping experience. Price was $50 under the sale price at FitFlop, so quite a bargain. The product itself (Noemi boots by FitFlops) is excellent quality and comfortable on the foot but a bit too narrow on the leg part and doesn't quite zip up on my fat calfs.”

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Posted 6 years ago

“Lovely luxurious pair of winter boots Really good service”

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Posted 6 years ago

“Nice site, easy to check out when order, late delivery: I ordered on 26 Oct., I got the email about passing it over to carrier on 4 Nov. and the item was delivered to me on 8 Nov. that is totally 14 days. Nice packing, item well protected.”

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Posted 6 years ago

“Boots arrived on time and very beautifully packed, highly recommended!”

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Posted 6 years ago

“Waited 11 days then arrived with a mark on front of boots so having to send back”

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Posted 6 years ago

Good morning Sarah, I sincerely apologise for the delay of your order - this was due to a system error which has since been rectified. I have processed a refund for your delivery charge, and as part of the apology for the issue, I would like to offer you a 10% discount on a future order with us. In regards to the mark on the boots, I have emailed you with how we can also rectify this for you, alongside the 10% discount code. Kind regards, Graham Daniel Footwear

Posted 6 years ago

“Everything was exactly as I thought it would be A+”

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Posted 6 years ago

“My Rayley boots are fantastic and the service from Heather in Glasgow was great”

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Posted 6 years ago

“Boots were so comfy straight away. Wore them everyday on a job where I was on my feet for 7 days, love them!”

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Posted 6 years ago

“Very efficient website. Effective delivery. But. . . would prefer to have the option of half sizes.”

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Posted 6 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews