Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful high heel shoes and soooooo comfortable”

Helpful Report

Posted 5 years ago

“Great quality boots, I loved the look. Delivery and returns very easy process. Sadly boots a bit large on my ankle so had to return.”

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Posted 5 years ago

“Own brand great quality. Very help full customer service. Fast P&P”

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Posted 5 years ago

“Fab fab fab ankle boots! I've looked forever for actual black suede (instead of suedette) boots, with a wedge... thank you Daniel for selling them. I'm a normal narrowish 38 and they fit perfectly. Quick delivery too.”

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Posted 5 years ago

“This shop is the best that I have ever had the pleasure to deal with. We walked miles from St Enoch square to get there and arrived exhausted. We had ordered Ugg boots at a great price but had to go up a size - they ordered the next size up and got them delivered free of charge to our home AND when hearing how far we had walked, the owner of the shop did not tell us what bus to get or as we were we going to ask them to order us a taxi to take us back to the city centre - oh no he said I will drive u back to wherever u want to go - how kind - he drove us back in his own car. I honestly cannot recommend his shop highly enough - how sad that online shopping is taking away from the kindness of this lovey shop owner and all his helpful staff - thank u very much - u made my day u really did”

Helpful Report

Posted 5 years ago

Dear Caroline, We are over the moon to hear about your experience with one of our shops. Thank you for sharing the story with us and we appreciate your positive feedback. Ola - Customer services

Posted 5 years ago

“Prompt and efficient service and delivery definitely recommend”

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Posted 5 years ago

Grateful for your kind feedback and ratings. Ola - Customer Services

Posted 5 years ago

“Amazing boots 😍”

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Posted 5 years ago

We are happy about your amazing purchase Carley. Ola - Customer services

Posted 5 years ago

“I ordered some black wedge-heeled stretchy boots for evening wear. Although not cheap (£160) they were to replace some almost identical boots which I bought from Daniel several years ago but they look stunning and fit really well. It was easy to order online and delivery was very quick. I have purchased lots of Daniel shoes and boots over the years and never been disappointed.”

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Posted 5 years ago

We are pleased with your positive experience shopping with Daniel Footwear. Enjoy wearing your stunning shoes Kate. Ola - Customer Services

Posted 5 years ago

“Order delivered promptly, the little Valentino handbag is gorgeous it's a giift for my granddaughter for Christmas thankyou for a great service.”

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Posted 5 years ago

So happy about your purchase with Daniel Footwear. We hope your granddaughter won't be disappointed either. Ola - Customer Services

Posted 5 years ago

“Its a branded MK bag i got thru Daniel Footwear.First time to order online thru them too, it was smooth and easy. But delivery could have been better. For the price I paid I expected so poshness to the delivery but it was like I ordered ASOS :(”

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Posted 5 years ago

Dear Beth, We are happy that placing an order was with us was smooth and easy. Enjoy your purchase. Ola - Customer services

Posted 5 years ago

“Delivery was on time and service excellent. Boots were just a bit big.”

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Posted 5 years ago

great to hear! thank you very much for your feedback. Natalie - Customer Services

Posted 5 years ago

“Great service, received bag in perfect condition. Highly recommend.”

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Posted 5 years ago

Dear Michelle, Thank you very much for your lovely comment :) Ola - Customer Services

Posted 5 years ago

“Although the boots purchased unfortunately did not fit comfortably, the returns procedure and subsequent refund were handled very quickly and efficiently. I would definitely recommend the company.”

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Posted 5 years ago

Dear customer, We are sorry to hear the shoes didn't fit you, however we appreciate the kind comment and ratings. Ola - Customer Services

Posted 5 years ago

“Fabulous shoes very comfortable”

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Posted 5 years ago

Enjoy wearing those fabulous shoes Andrea! Best wishes! Ola - Customer services

Posted 5 years ago

“After initial hiccups getting to grips with the website I think I have now cracked it. I purchased two pairs of shoes both of which fitted and I am pleased with my selection. Having the option to pay later is a benefit which I shall take advantage of in the future. All in all a good shopping experience.”

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Posted 5 years ago

Dear customer, we are also happy about the purchase and the positive experience you've had with us. We hope you shop with us again soon. Ola - Customer services

Posted 5 years ago

“Lovely new shoes arrived on time and are perfect. Even better That they had a small discount as still full price elsewhere”

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Posted 5 years ago

Enjoy wearing your lovely shoes and we thank you for the 5-star ratings. Ola - Customer Services

Posted 5 years ago

“I’ve ordered quite a few times from Daniel Footwear and always been pleased with my shoes and boots. The delivery is always delivered promptly and would recommend this site.”

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Posted 5 years ago

We are also pleased to hear about your positive experiences you've had with us Debra. Many thanks for the kinds feedback. Ola - Customer Services

Posted 5 years ago

“Great shoes so warm and a great price too!”

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Posted 5 years ago

That's great to hear dear customer. Hope you enjoy wearing your new shoes! Ola - Customer Services

Posted 5 years ago

“Boots arrived promptly however some of the embellishment detail was missing. Customer Services were very helpful and offered to either replace the boots or give me a discount which was very fair. Happy with my boots, they are extremely comfortable and I have had lots of nice compliments.”

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Posted 5 years ago

That's so nice to hear that you are happy with the shoes and we always do our best to satisfy our customers. Ola - Customer Services

Posted 5 years ago

“Stunning shoes and very well made. Purchase easy and efficient delivery.”

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Posted 5 years ago

We are glad about your shopping experience with us. Thank you :) Ola - Customer Services

Posted 5 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews