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Daniel Footwear Reviews

4.5 Rating 5,833 Reviews
88 %
of reviewers recommend Daniel Footwear
4.5
Based on 5,833 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

Write Your review

Fantastic really pleased with my boots
Helpful Report
Posted 5 years ago
Very satisfactory experience shopping with Daniel Footwear. Would not hesitate to recommend and use again. Fast shipping and good Customer Service. Thank you.
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Posted 5 years ago
I bought some beautiful black Ugg ankle boots. The ease of ordering and speed from time to order to receiving the goods was super quick! I also got a lovely hand written note thanking me for my purchase which was a very personal touch! Highly recommend and will buy from Daniel footwear again!
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Posted 5 years ago
Always impressed with my purchases from Daniel Footwear. Fast delivery and good offers.
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Posted 5 years ago
Great service with very friendly helpful staff unfortunately the boots I had ordered weren’t suitable for me but I would definitely recommend them tho others.
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Posted 5 years ago
Easy website. Initial problem with my online order but when I telephoned this was promptly sorted by helpful staff. Speedy delivery.
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Posted 5 years ago
Ordering is easy and the service is efficient although I made the mistake of paying for priority delivery (within 48hrs) on a Friday when goods are not dispatched on a Friday! Perhaps that could be made a little clearer or maybe it was my haste. Either way be warned! The shoes did not disappoint. As always, fabulous quality, beautifully made and oh so comfortable.
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Posted 5 years ago
I bought some Bailey Button Ugg Boots in the Black Friday sales. I had previously bought a pair from Daniel 6 years ago and after a lot of wear, I decided it was time to get a new pair. Daniel were still the cheapest place to buy them, in the sale I only paid £130! They are the same good quality as the other pair and definitely worth the money. The website was quick and easy to use and they were delivered quickly to my door. I’ve used Daniel a lot of the years and I 100% recommend them!
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Posted 5 years ago
I bought a beautiful pair of Fly boots in the sale. Felt confident to purchase as it was free returns and pay later. Luckily I loved the boots. Arrived quickly and were well packaged.
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Posted 5 years ago
Great prompt service, very happy with purchase and overall experience shopping with Daniel for the first time!!!
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Posted 5 years ago
Amazing service and super speedy delivery. Thankyou, Iove my shoes!
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Posted 5 years ago
Great pair of boots purchased ,delivery fast,a great service thankyou.
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Posted 5 years ago
Delivery was fast and the returns procedure was easy however after wearing the boots on two occasions they are not as comfortable as I had believed
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Posted 5 years ago
Daniel footwear always quality! I have shopped here several times & never been disappointed!
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Posted 5 years ago
The boots arrived very promptly, and were of excellent quality, they were very well packaged. I would definitely use this company again.
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Posted 5 years ago
Ive got some uggs i was very surprised that they were small called customers talk to a very friendly and helpful staff but im still waiting on my return its been week.
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Posted 5 years ago
Collected from Rojo store - shoe was exactly as expected - very good service.
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Posted 5 years ago
The shoes was nice and original
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Posted 5 years ago
The shoes I ordered were good quality and excellent value in the sale. I was however disappointed with the time taken for them to arrive. My daughter had ordered the shoes for an interview and we arranged to have them delivered to our local branch. The website said delivery would be 2-4 working days. We ordered the shoes on a Saturday expecting them to arrive on the following Thursday or Friday at the latest. The shoes eventually arrived in store on the following Monday (9 days after they were ordered). My daughter had to rush to collect the shoes and go straight off to her interview which was not ideal and increased her stress levels.
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Posted 5 years ago
Hi Julia, I'm very sorry for the extra stress the late delivery caused, we do endeavor to delivery within 2-4 working days but occasionally it can be longer, which we try to keep to an absolute minimum. Regards Mark Customer Services
Posted 5 years ago
Never been disappointed shopping with DF. Fast delivery and quality with reasonable price.
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Posted 5 years ago
Daniel Footwear is rated 4.5 based on 5,833 reviews