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Daniel Footwear Reviews

4.5 Rating 5,833 Reviews
88 %
of reviewers recommend Daniel Footwear
4.5
Based on 5,833 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

Write Your review

Goods received on time as promised. Good packaging etc. Thanks
Helpful Report
Posted 6 years ago
Excellent service and at a brilliant price as every where else was more expensive.....thankyou
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Posted 6 years ago
Good price, arrived quickly and packaged lovely thank you!
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Posted 6 years ago
Excellent buy, very quick delivery, fantastic price!!!
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Posted 6 years ago
Very pleased with purchase although had to return footwear as the shoes where too big would have liked an exchange policy as I now have to re order and pay postage again and also payed for return of item as well.
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Posted 6 years ago
Bought Ugg Boots in the Black Friday Sale for Granddaughter. I wasn't in the US for Thanksgiving, so Daniel Footwear were the next best option. Great design and fit, and well packaged. I planned to give a 5 star review BUT when the package got lost, Daniel Footwear only had an incorrect tracking code. After a few days I was told they'd been delivered to a neighbouring office. But no luck at either of the 2 offices next to us. Finally tracked them down to a shop a quarter mile away. Strangely the package was addressed to me at that shop. But as they did not know me and my company name was not on the label, It had just sat there. When opened, the delivery note had the correct address details, so why delivered to this shop was beyond me.
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Posted 6 years ago
Great customer service
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Posted 6 years ago
Excellent customer service when order went astray (through no fault of Daniel’s Footwear!) would definitely use them again!
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Posted 6 years ago
Brilliant service, arrived quickly, package wrapped nicely with a hand written note (gorgeous writing btw). Very pleased.
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Posted 6 years ago
no issues with delivery :) good selection of boots :) have to pay for returns :(
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Posted 6 years ago
Fantastic quick service - 2 working days delivery even at sale time & my Order arrived beautifully packaged. Will order from you again definitely x
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Posted 6 years ago
I love the shoes from Daniel and most of my shoes and boots are from them, when ordering on line it is a smooth and slick experience. Unfortunately when I go to the shop in loughton I have to face one of the rudest horrible women I have ever met, how Daniel shoes have her as a manageress I have no clue. She is vile and sadly I avoid going into the shop if I see that she is there. Daniels should give her some training and people skills or get rid of her!
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Posted 6 years ago
Perfect!!! :)
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Posted 6 years ago
Excellent shoes/boots i own pairs of both great quality cant ever seem to order/pay on website tho ??
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Posted 6 years ago
After a slight mishap with an online order I subsequently received fantastic customer service... Thank you!
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Posted 6 years ago
Everything great apart from inputting delivery address. I wrote in the address which has a company name instead of number, however, when I inputted the postcode it changed the address and overwrite the name with the first number on that street which doesn’t actually exist. Because I double checked the address when inputting instead of after submitting I didn’t catch this error so it was delivered to a random address.
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Posted 6 years ago
I’ve ordered a few times and always pleased with delivery times I’ve also once had to return something and had no problems at all, will be def ordering again from you 10/10
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Posted 6 years ago
love my items!! have a little collection now. the flat shoes I have bought I have worn a hand full of them feel like the screws where your heal goes are coming through a little, you can feel them on your heal
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Posted 6 years ago
Lovely bag most annoyed it's now £30 cheaper
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Posted 6 years ago
I ordered a Coach bag. Delivery was fast and the bag was superbly packed with a lot of protective sheets. The bag is fantastic and a real good deal ( best price I found on the internet). I 'll buy again from that site.
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Posted 6 years ago
Daniel Footwear is rated 4.5 based on 5,833 reviews