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Daniel Footwear Reviews

4.5 Rating 5,833 Reviews
88 %
of reviewers recommend Daniel Footwear
Company Reviews Product Reviews
3,825
 Questions Metrics Info
4.5
Based on 5,833 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gillian Blakemore
Verified Buyer
“It said it was a shoulder bag but there was no shoulder strap is this right”
Helpful Report
Posted 10 years ago
Maggie McNamara
Verified Buyer
“This was via telephone. Initial experience was very good. Unfortunately, the request I made wasn't executed properly and I (Daniel Shoes) 'lost' the shoes I requested even though I was assured (including via email) that they were reserved for me. I rang to buy them (the only reason I didn't buy it a couple of days prior was because I didn't want them to be delivered to my house whilst I was away for a couple of days) and that seemed ok and I paid for them. Unfortunately, a couple of days later I received an email saying that they had refunded my money as they didn't have the shoes. I rang (again) and a pleasant man said that they had been sent to some other customer. I was very disappointed and angry. There were no more of that colour of shoe (specifically wanted and purchased by me) available. They offered me one in a different colour (beige) at a decent reduction, which I accepted. However, I would much, much rather have had the ones I bought - I am still unsure whether to return the beige pair - they are not a patch on the ones I originally thought I had bought. The reduction was a good sweetner, but I would pay more for the ones I wanted (as I say, I still haven't worn the beige - not sure I want them). Everyone was very pleasant - but I would rather that the system had worked!”
Helpful Report
Posted 10 years ago
Fiona Megaw
Verified Buyer
“This is a rubbish review platform - what am I reviewing? the shoes or the company? Waste of time!”
Helpful Report
Posted 10 years ago
Kay Stanton
Verified Buyer
“Hello I received my black patent cork shoes this morning at work and I absolutely love them. The only negative feedback that I can give is that the shoes had white marks all over one of them and had to wipe the marks off. You dont expect marks on a brand new pair of shoes!!”
Helpful Report
Posted 10 years ago
SALMA KASSAM
Verified Buyer
“Good experience overall from making the purchase through to delivery. My only constructive feedback is for you to be more informative in the product description. Having purchased a scarf, I feel it is important that every detail is given for e.g. I was not aware that the scarf had sequins it was not in the product description and neither visible on the image. Thank you”
Helpful Report
Posted 10 years ago
Alison Gardiner
Verified Buyer
“too small returned”
Helpful Report
Posted 10 years ago
Daniel Footwear is rated 4.5 based on 5,833 reviews
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