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Daniel Footwear Reviews

4.5 Rating 5,833 Reviews
88 %
of reviewers recommend Daniel Footwear
4.5
Based on 5,833 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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What if Daniel footwear didn’t make me happy?? I suggest a box for comments or improvement. Very good service - kept well informed and quick delivery but didn’t feel quality matched the price.
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Posted 6 years ago
Trainers were worn and in a bad state. Apparently they were despatched from a shop and were probably off display. The soles were dirty. Looked like they d been wore out not just In a shop. Very disappointed. Put me off ever ordering anything else.
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Posted 6 years ago
Great service and the shoes are really comfortable!
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Posted 6 years ago
Fab choice of footwear and delivery arrived earlier than expected.
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Posted 6 years ago
Fast efficient service delivering good quality too
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Posted 6 years ago
Prompt efficient service
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Posted 6 years ago
Great service, helpful staff, quick and prompt delivery.
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Posted 6 years ago
Great service. Fast delivery. Ugg boots appear to be very small sizing, so unfortunately had to return them.
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Posted 6 years ago
My order were same as seen in the pictures online. The delivery was faster than expected which was amazing. However, the jelly shoes I got for my daughter runs small and I called in to exchange but I was told it’s the company’s policy not to do exchange I had to post it back at a cost(it was on sale) and couldn’t order the bigger size again because I will have to pay for postage. Overall, I was happy I clicked on the advert that led me to thier website!
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Posted 6 years ago
Have a few pairs of Mel shoes but these ones were extremely small fitting
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Posted 6 years ago
Hi Lynn, I am sorry you had to return these due to a fitting issue. I will pass these comments onto our research team to see if any other customers have had this same issue and maybe get something on our website about the fitting. We currently have some new Melissa shoes in and also some Melissa x Vivienne Westwood if you want to place a new order. Kind Regards, Emma Customer Services
Posted 6 years ago
Fantastic service, when I had a problem I rang customer service and it was sorted straight away. I will definitely be buying from Daniels again.
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Posted 6 years ago
My dealings with your company have always been a pleasure. Orders always arrive quickly and refunds are dealt with quickly as well, if unfortunately the shoes are not quite right.
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Posted 6 years ago
Have purchased a few boots and shoes from Daniel footwear and never had a problem love the service and 💯 quality
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Posted 6 years ago
Quick delivery, easy payment. Good price.
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Posted 6 years ago
Excellent quality boots and delivery was on time
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Posted 6 years ago
Great Ugg Boots, fast delivery and a great price, thanks
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Posted 6 years ago
Simple to order, good delivery, easy returns and prompt refund where appropriate
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Posted 6 years ago
No problem ordering or with delivery
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Posted 6 years ago
Gorgeous quality leather ankle boots with barbed wire fixings making them a real statement piece. So comfortable to wear however went up a size and glad I did. Great price reduction in the sale then a further 20% with Daniel code online. Extremely pleased with my purchase and am sure I will get years of pleasure from this quality item.
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Posted 6 years ago
These snow boots had a large reduction so I bought them thinking I may not use them often. Little did I know, that the ‘beast from the east’ was in it’s way. We didn’t have too much snow in London, but I was glad I had these boots.
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Posted 6 years ago
Daniel Footwear is rated 4.5 based on 5,833 reviews