Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,833 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always both online and in the Newcastle store”

Helpful Report

Posted 8 years ago

“Boots arrived promptly just before Christmas and, after searching the internet, the price was the most competitive for the boots that I wanted.”

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Posted 8 years ago

“I purchased a Clutch bag from Daniel Footwear,and although it was packaged OK,I feel that due to the value of the item,it should have been boxed to protect it in transit. My overall experience with this company has been very good...website easy to use,Paypal as a payment option,and quick despatch. Hope to buy again in the future.”

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Posted 8 years ago

“Great service with good customer relations and a promptly delivered order. Boots were lovely but sadly did not fit! Shame have to pay to return which is off putting ....there again, could have spent a whole day trawling the High Streets with much higher cost of petrol and parking and similarly ended with nothing, so will be looking again.”

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Posted 8 years ago

“Good looking wellie boot and a very good fit!”

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Posted 8 years ago

“I was impressed with the service and speed of delivery. I was also impressed with the packaging and the product itself. My annoyance is around the sizing. I ordered the product at size 40 which I thought would be size 7 only for it to arrive as a 6.5. On speaking with customer service I was advised that this is an American product and will only be available as a 6.5 or 7.5. I would have hoped that it would be clarified at point of ordering that American sizing applies.”

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Posted 8 years ago

“Delivery was fast boots are great. The only problem is it was the last pair and the left boot was the one used for trying on so it was much bigger than the right boot. Had I have known this I probably would of ordered from somewhere else.”

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Posted 8 years ago

“Really comfy and contemporary trainers. I've had lots of compliments on them. Only downside is the price. They feel true to size.”

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Posted 8 years ago

“Quick, easy and quick delivery.”

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Posted 8 years ago

“Amazing quality and fast delivery!”

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Posted 8 years ago

“Loved the bag but, quality bag but should be for £625 full price. I noticed one or two marks on the leather which one of them I took a photograph of and e-mailed it in for the team to check it out. Waiting for a reply”

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Posted 8 years ago

“First time I have purchased from Daniel Footwear. Ordered size 5 ankle boot and a shoe from the same manufacturer and the sizing was different, disappointed as had to send one back. Item was exactly as pictured; both arrived within a week, albeit separately. Would purchase from Daniel Footwear again.”

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Posted 8 years ago

“Ordered2 pairs of boots in size 5 one pair ok. However, Black size 5 UGG boots, Ladies sent were babies 5 ! Have been returned and waiting to receive Ladies 5 Staff were very accommodating and pleasant ????”

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Posted 8 years ago

“I only came across this website the other day and ordered from it straight away, they sell some lovely bits. I ordered a White Patent Armani Jeans bag. Unfortunately when the bag arrived it was EXTREAMLY dirty, with scratches all over it too. However the customer service department was FANTASTIC and dealt with the matter very well. They will be sending me a new bag and if this bag arrives in a good condition I will definitely be ordering from them again.”

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Posted 8 years ago

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Posted 8 years ago

“Really happy with purchase especially with the black fri discount.. Quick delivery to”

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Posted 8 years ago

“Apart from waiting periods to make connections by phone (start time was 10 am for Rachael) with her as the e-mailer the transaction went smoothly, arrived a day early than indicated but fortunately I was in to sign for the courier. The Uggs are a little too big in length and rather pinched at the ankle but I think with a little bit of wear they will be OK. [The old ones with toe holes are an embarrassment to my children but I am wearing them indoors as slippers now!]”

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Posted 8 years ago

“Quick, easy and quick delivery.”

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Posted 8 years ago

“The only thing I thing that could have been improved is after placing order, usually when buying online I get an automated email confirming order immediately I had to email myself just to check my order had been received however I did get an email fairly quickly in reply confirming my order. I think an automated email would have given me more confidence in buying for the first time from your website, my order has now arrived and I would have no problem in buying again from your site.”

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Posted 8 years ago

“Quick delivery No issues with ordering. Would recommend”

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Posted 8 years ago

Daniel Footwear is rated 4.5 based on 5,833 reviews