“Nicely designed and works well. The price is a little high for things like micro usb to be present. At this price should also include some more accesories.”
“Worked for a few days. I've been talking to davinci customer service for almost 2 months without success in solving the issue. very irritating. da vinci also takes so long to respond. I figure this is a rare situation considering the overwhelming positive reviews, but my experience has been quite negative and i wish i had gone with pax now, unfortunately.”
“Ordered the ARTIQ in January, it's now March and I'm still waiting! I put in a customer service inquiry over a week ago, still no response. UNHAPPY WITH MY EXPERIENCE SO FAR!!!”
“The instructions are so poor/ I have been unable to use the device. I have watched YouTube videos to try & figure it out. I have no idea if it works or not.”
“I've owned a Davinci Vape for years now. I've had to buy a few replacements but I love this vape and will always (hopefully) have a working one available at home.
I have a picture of 6 vapes in my drawer but can't attach it to this email. I think they're all different colors too. I've been a happy customer for awhile. A few of the vapes your company replaced due to the warranty of the vape and the other few are ones I've purchased.”
“Love this product. Consistent experience and very heavy duty. The new airflow system really works to cool the vapor and is so easy to adjust on the fly. Bought this to replace one I had for about 5 years. This is tops in terms of dry herb vaporizers on the market today”
“This is my second device within a week. Iam very disappointed. I would not recommend to anyone. Everything about it is terrible accept for the size. I like the portability. Why does it have a 5 year warranty? I don't want a new one every week. You should advertise these as disposable vapes. Battery life poor, vape quality poor. Taste is ok. You guys should just maybe make glorified lighters. Oh you already have, but my bic works better than you're device. Do better. Good bye.”
“Instruction book needs work. It doesn't really give any info about actual operation. A step-by-step written guide would have been helpful. Once we figured it out, it is actually a very nice little tool.”
“Placed an order for a vape before Christmas, and still haven't received it. They have my money, and I've tried contacting multiple times with no reply. I'm about to report it as fraud and have the charges contested. Good products, but customer service is literally invisible.”
“I still havent recieved my order and its been 2 months do not buy from this company, it's not worth the hassel. I go weeks with no responses to my emails and they keep making empty promises (lies) that the tracking will be updated soon and guess what...nothing still and its been almost 3 weeks since they said that.”
