“I can't believe you would put a USB-C port on it and not follow the USB-C spec, forcing us to carry a C-A cable, which isn't materially different than carrying an A to mini-B cable.”
“Great service and products as always. The IQ3 is absolutely great. A perfect upgrade to the IQ2. Once again DaVinci has kept the crown for "top of the industry" vaporizers!”
“I am still waiting for delivery, ordered 11/19, email shipped 11/29. Your website order status is delayed. Has fallen off usps for awaiting from sender. I sent email inquirey last week, still waiting for reply. I paid full price ahead of black friday and would like to know what the delay is. I was charged $319.48 on 11/30. Please respond. Order #209340. Karie Huntley”
“It looks to be well designed and well made. However, the battery door on mine won't stay shut so it doesn't work. I have a trouble ticket open so hopefully I can get a replacement Soon.
Customer service helped with the problem and I was able to get it working, as advertised, very enjoyable.”
“I still have not received my recent order after ten days. I wrote a note about this with no reply. I was about to cancel, buy yesterday I saw on the tracking site that it is actually on the way. You send a lot of advertising emails. You may want to work on your execution and customer service response.”
“I still haven't received my IQ3. Not sure where it is and neither does the postal service nor davinci. I have 3 original micros and an IQ2. They are absolutely wonderful. If the 3 is just as good I will stay a davinci user but I will buy from a 2nd or 3rd party with reliable shipping. I'm am very displeased with their delivery method.”
“After having my latest device for only a few months, the lights would not come on when I turned on the unit. It also will not light up when charging, nor heat up when turned on. I have owned a total of six of your devices, and all but two have had some type of problem. Either the problem stated above, or not charging, poor battery life, or the magnet on the lid not keeping it closed. I am currently preparing to send the units back. I am trying to reach Davinci by phone first before I do. The units work great until they develop a problem. Please reach out to me. I have an account with you.”
“I love the airflow dial, because I had issues with vaporizers and coughing; this allows me to dial in what works for me (only available on some models though). I also like their prompt shipping as a company. I just wish certain things (the stainless steel capsules etc) were more regularly in stock, or there was a way to get notified when items/accessories/variants were back in stock. If there was such an option, I did not encounter it on the website.”
“I’m so happy with my hydro tube in vaporizer, I’ve been waiting about two years for the Hydro tube to come back in stock and to be able to buy the vaporizer and get the Hydro tube for free was a blessing extremely happy with the product”
“Everyday carry IQ3 discrete and long battery life with a removable battery. Great for on the go. Not a big cloud producer will not get huge clouds however, the rips will be tasty and discrete! 💨”
“As a one armed disabled veteran DaVinci Vaporizer US is someone I TRÙST to do right by me, from THEIR QUALITY PRODUCTS TO THEIR OUTSTANDING CUSTOMER SERVICE AND CARE I WILL RECOMMEND THEM TO ALL AND BE A LIFE LONG CUSTOMER!”
“By the time that the battery I ordered get here it could be 2026. The time this thing takes to get here is ridiculous. Should’ve bought one not from the website could’ve got one from an off website and probably 2 to 3 working days I think it’s ridiculous waiting 14 15 days for a product to come in!!!”
