“Still trying to understand this thing. It's hard, as a newbie, coming from the simplicity of lighting a thing on fire vs vaporizing it with this and just not getting any "smoke" to see that things are happening as they should. It's a little baffling...”
“I love my DaVinci Miqro. Hands down its a great vape. I have the original, and will upgrade to the Miqro C when I need a new one. I love the bubbler, but its difficult to clean. DaVinci customer service is awesome and quick to respond every time I've contacted them. I highly recommend DaVinci as a company overall.
The only thing I have NOT been happy with are the dosage pods. They are difficult to open, don't hold nearly enough herb, and are difficult to handle full or empty. I thought they would be a great extra, but turns out they will be something I won't use. I can't return them as I'm out of the 14 day window, which to be honest is too short of a time frame to really use a product. So, don't hesitate to buy a DaVinci vape, but save your money and don't buy the pods!!! Those are not worth the $$!”
“I wish I could review my purchase, but I still haven’t received it. Ordered on 9/27 and it said it should arrive 10/3. It is now 10/7 and tracking says it will be here 10/4. ¯\_(ツ)_/¯”
“Ordered from these people 2 weeks ago. Received a confirmation email for my order. They said they would provide an email when order shipped. Still no email. All attempts to contact these people have failed. Called, was directed to email. Emailed 5 times, all emails bounced back. Going to call my credit company and claim fraud. Horrible.”
“The vaporizer's great, but that's not why this review is a 1, the review is a 1 because the site is a disaster. You can't contact support because it's just horrible, you go there and you click on support and it leads to literally nowhere. Please fix the site.”
“After nearly a month, I finally received my order. I ended up with the wrong batteries. I sent you an email yesterday, no response! Is this what you need to hear? I chose over a month below, definitely over 7 days. What can you do to improve this order?”
“I bought into the IQ2 ecosystem. The dosage pods, grinder, hydro tube, and the works. I really like the build quality and thoughtfulness of it all... Except for the hydro tube. My only feedback on the vaporizer would be sturdier hinges and that they should include the spacers with the device. The hydro tube I bought worked awesome for like two weeks, and then one day I started a session, walked away to clean up after working outside and came back to the device being powered off, soaked in water and leaking brown water. The hydro tube cracked from the inside out.
That's where my problem with Davinci starts. I emailed Davinci support immediately, and did my best to dry out the device. I was worried the vaporizer was ruined, but the device seems to be okay. Even more upsetting than feeling a little ripped off by the hydro tube is the fact that it's been days since I reached out for advice, and I still haven't heard back on my support request. I must have spent $500 or more with these guys over the past couple months, and I was really disappointed that I couldn't get a hold of anyone for some advice. I don't expect them to do anything now, but it would have been cool if someone had taken a moment and gotten back to me with some suggestions on how to dry everything out to save it.
In all I don't plan to switch right now, but I don't see myself replacing my Davinci stuff with more Davinci stuff when it breaks or wears out.”
“I’ve received this request for a review before I’ve received the product. The product has supposedly shipped, but I haven’t seen anything and it’s been over two weeks. I’ve sent two emails asking for a tracking number and haven’t received a response. I did get a response from my email provider saying that they couldn’t deliver my email. I might have been scammed.”
“Outstanding, customer service! The team at davinci went above and beyond. for a simple battery issue they exceeded my expectations by gifting me one. It's the small things that will keep me a loyal customer.”
“I love the easy use,the material quality
It’s easy to clean,the vapor it makes,the flavor chamber is great,battery life,only flaw I found was the app,cannot make it work(does not pair)”
