“Charging port broke less than two weeks after getting the IQ2. Sent multiple emails to customer support & submitted a warranty claim; haven't gotten even one reply from them in almost a month. Phone number on the business card that came with it is disconnected (says it's a test line only).
I'm trying one last time with the support email on the card (different than their website). After that I'll just complain to the BBB & ask my CC company to contest the charge.
Vape itself seems like it's solid (aside from the borked charging port). Super sketchy experience with the company overall.”
“I ordered my new DaVinci mini vaporizer and was full of anticipation, the arrival. It came beautifully packaged in like a gift box. It's cute, Deseret and portable however ot gets very hot to hold my only complaint. It gets way hot. It came in a day earlier than expected so fast delivery. I love the pink color”
“Cool concept but the battery is an issue. The heat is an issue for the person holding it. Mine doesn’t seem to shut off and dies after 30 mins. But cool concept”
“I'm totally AMAZED with your DaVinci vape battery dispenser. It took awhile to figure it out. But now that I have I can't believe how well it works. It's light-years ahead of the competition. Not only is the smoke smoother but my carts last so much longer with better flavor till the end. I used to buy one or two catrs a month but now with your product each one last me about 3 months. This has covered the cost of your dispenser may times over in the first year I have owned it. THANK YOU THANK YOU THANK YOU!!! I couldn't be happier. Scott from Tucson Arizona”
“MIQRO is a great vape for a lightweight! I just need a flight every once in a while, so it doesn't take much, and I only want buds. This is the best vape I could find for small amounts of flower and have been happy with the setup, function, and the tasty temperature-controlled vapor. Really like workiing the way up through the temperature levels to enjoy the terpenes and all the other tasty flavors.The grinder and capsules is a totally cool idea and I am looking forward to trying that too.”
“Doesn't hold a charge
Doesn't produce vapor untill the last minute of the charge
I'm very dissatisfied with your product and probably will not recommend it to my friends”
“Your Customer Service is Horrible. I have sent 4 emails so far and my wife has sent one. We have not received a response from any email. I need to return the items I purchased. I returned the vaporizer. I have ur products but disputed the charge with my credit card. If you would like the package I ordered back, please contact me so I can’t return your property.”
“Love this vape. It’s discrete (and cute, I got pink). I’m not a heavy hitter so this ,just as is, is perfect for me. Doesn’t create a lot of smoke, which I like especially when around people who don’t partake. I suggest getting the silicone sleeve as it gets pretty warm. Battery lasts just fine for me (it’s a bit of a short charge) but recharges quickly. Do use the card that comes with as phone chargers are not compatible.”
“I received my IQC today (4/29/2024) to find that I can't remove the flavor chamber. I read a thread on Davinci's youtube page to find a resolution to my issue and saw that I'm not the only one with this problem. I was told to run a full cycle in #4 smart path, but it didn't work. I shouldn't have ANY ISSUES with a brand new unit.”
“Only downside is I have a couple cartridges that just don’t sit right for some reason. The ones that do work great and it is a well designed device that provides a great experience.”
“I have had my Ascent Vaporizer since they first offered them. I have had two replacements and I always want an extra glass internal tube on hand, just incase. Needless to say, I love my Ascent, and I don't ever want a day without it.”
“It took a fair amount of time but I was finally able to get a warranty replacement for my ARTIQ Vaporizer. I have to say that lately the response to inquiries has been excellent.”
