“Too complicated for ius old stoned folks!! The one I got from you 15 years ago was very simple and lasted forever. It quit awhile back so I got a new one but now the old one has started working again and I went back to it. You need a phone help line. Stay safe”
“The shipping process was pretty terrible. Sent back to Davinci the first time due to “incomplete address” which was later confirmed as correct. The second reshipment was then delayed again. Consider using a better shipping partner.”
“We bought the davinci IQ3 and didn't like it for how much we spend. After trying to engage customer service through multiple channels to return the product, we have not received a response to the many emails or the form submitted, though we have received several ad emails since. We weren't impressed by the product but spent hundreds on it as a gift so to have absolutely no customer service is completely unacceptable and adds to an overall terrible experience.
Buyer beware - if you dont like this product you won't be able to return it. Customer service is a black hole with no response.
Do not trust.”
“I’m giving it before out of five instead of five out five. Absolutely love the vape. The construction is next level. However, it’s not the most user-friendly unit. This is my first dry herb vaporizer. And I haven’t quite figured out how the app works how the pre-programmed settings work, etc.. I wish there was more info available. I’ve watched some short videos, but they were not the most informative. I’m sure I will get it figured out eventually I’ve only had it for about a week and once I figure out the features a little better I will be glad to come back and give us a five out of five. So far great product I just turned it on and go with the pre-program setting. I absolutely love the terp. flavors I get from this. and again, very impressed with the construction.”
“I’ve been using Davinci products since the Ascent came out. The IQ is the best vape I’ve ever used. I have two that I received as gifts. The IQC is pretty good, the oven in the IQ is much better. With the IQC you have to vape at full power to get a good hit. I have had to get it replaced 3 times so far, but the folks at Davinci have been great about replacing them. A little inconvenient but they always come through. I would highly recommend their products to anyone. Customer service is always a pleasure to deal with, especially Edgard.”
“I love the vaporizer, however you need to put more herb in than I need for 2 or 3 hits. And you end up wasting quite a bit. You should develope a smaller capsule that you could switch out.”
“I'm surprised this company is stil in business. They screwed up my last two orders, but never again. Nothing but delays and lies. Delete any customer information you have on me and lose my email address. I will never purchase any of your products ever again!”
“Been a Fire Fly 2 year for years. Switched to IQC and I’m a believer in this well designed vaporizer.
Works as described and the flexibility of heat levels can be personalized. So far a great product!”
