Dawn Wing Reviews

Name: Dawn Wing
Rating: 1.15

1.2 Rating 217 Reviews

4 %

of reviewers recommend Dawn Wing

Company Reviews

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Metrics

1.2

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 4%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Dawn Wing 1 star review on 18th April 2024

Anonymous

Dawn Wing 1 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am waiting for my parcel as fro the 17/12/2022 and then they said they were here for delivery and we were at home and nobody phoned me....you can not say anything about there service becauce there is NO SERVICE....WHAT A SHAME😡😡😡😡😡”

Helpful Report

Posted 1 year ago

“Worst courier in the country. You can't call them and they won't call you so you must guess when they arrive otherwise they'll turn and claim you gave the wrong address.. Rubbish”

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Posted 1 year ago

“The worst couriers in the world. Worst customer service. Worst f%%king everything.”

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Posted 1 year ago

“Absolutely pathetic. Worse company I ever dealt with. People out there reading this. Please do not use them. My parcel was sent withe the promise of 48hrs delivery. Its been a week now and still no parcel. They cant even tell me where my parcel is.”

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Posted 1 year ago

“A week from Pretoria to Worcester and still nothing! Expected delivery time was two days ago.”

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Posted 1 year ago

“Sorry is what the Eh Eh lady just said. Parcel in Swellendam in stead of in Villiersdorp. Dawn Wing dies not exist anymore, the name is changed to DPD to keep on flying under the radar due to bad, no the worst delivery service and even more worst staff on the other side of the phone. Uhm uhm, eh eh, is all she could say after being confronted that Dawn Wing is DPD Laser. Game, Edgars, all RCS Shops should reconsider this provider of something, because it is not a service provider. They ask me if I can collect my parcel in Swellendam. ARE YOU SERIOUS or was it n joke”

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Posted 1 year ago

“If there was a star less than the first one I would have selected it. This is the worst courier company I’ve ever seen. How myrunway chose you yet you are a very incompetent company.”

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Posted 2 years ago

“This is the worst company one can deal with. I would not recommend them as their delivery service is completely unreliable. No one in Management seems to take note of the bad publicity they get. I will be taking this up with both the suppliers I have ordered from as this is totally unacceptable and it makes a very unhappy customer if they are using Dawn Wing as their Courier.”

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Posted 2 years ago

“worse courier company ever don't even thing of using them, they had may parcel since from 16 Nov till date all i hear its story after story NLYWADCK17033”

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Posted 2 years ago

“The most unreliable and incompetent company I ever came across with!it’s disgusting how they work.trust them with your package at your own risk!!”

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Posted 2 years ago

“Absolutely with no question the worse service ever. Everytime I phone I get a different answer on where my parcel is. One day my parcel is with them and then the next day they can't find my tracking number. I will not use any retailer that uses dawn wing courier services. No one knows what's going on and lies are too easily told.”

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Posted 2 years ago

“Vendor used Dawn Wing for the third time sending order to me......first two deliveries they changed the address and said they "couldn't deliver because address does not exist".......third order......LOST. Told vendor to drop Dawn Wing ..else I will go somewhere else for goods”

Helpful Report

Posted 2 years ago

“They sent a message that they will deliver but never showed up. They claim that they had trouble calling me, yet there was no message or anything. They a full of nonsense. It took them forever to explain to me where exactly my parcel is after failure to deliver.”

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Posted 2 years ago

“The services from this company is very bad and when you call for assistance the staff is not helpful”

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Posted 2 years ago

“Absolutely incompetent. Cannot get the address right after 4 tries and even changed it on their own to another province. I am still waiting for my delivery. I agree with the person who said they will not buy from retailers who use them. Last time I buy from Edgars online.”

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Posted 2 years ago

“Dawn Wing does not even deserve 1 rating they are pathetic to the core. They will lie and say they attempted to deliver and no one was home while you were at home. They are also not reachable you hold until your airtime is depleted. I will never ever again stores that uses them”

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Posted 2 years ago

“Dawn wing is the worst delivery service in South africa. It's a shame when retailers use them. I actually won't even buy from these retailser again just so that I don't have to deal with the pathetic service from dawn wing. Every single time I've had an issue with them. If it's not their bad attitudes , it's their incompetence. Their drivers are extremely lazy and never want to do their jobs. They don't call before delivery or even show up but update their system as failed delivery , when they haven't even attempted it. They deserve a 0 rating!”

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Posted 2 years ago

“1 week later still no delivery of my parcel. Pathetic service. You don't even deserve a rating of 1”

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Posted 2 years ago

“If I could rate them -5, I would be more satisfied reviewing them. Worst courier company ever.”

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Posted 2 years ago

“Worse courier service ever. And when you try call their call centre you wait forever to get someone to speak to. No help whatsoever, I am still waiting for my parcel.”

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Posted 2 years ago

Dawn Wing is rated 1.2 based on 217 reviews