dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They actually respond to your questions and help you, instead of a lot of companies where you get weird canned responses. They're super quick as well.”

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Posted 3 years ago

“For a company that's getting quite big, they offer service like you are their only customer.”

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Posted 3 years ago

“Response time is pretty quick about the refund never seen a company with this type of customer service”

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Posted 3 years ago

“The quality of their products is great and the customer support is just super. I got the wrong skin for my MacBook and they helped me fast and easy.”

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Posted 3 years ago

“I haven’t received all of my order yet due to shipping issues, but the product I have is great quality. And the customer service is excellent — very responsive (within minutes!) and helped resolve my issues with minimal work on my part. You can’t ask for more than that. :)”

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Posted 3 years ago

“Dbrand is not only funny. But the friendly robots that work in the CS department are always extremely willing to help and have always been very nice to me. 11/10”

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Posted 3 years ago

“This is a one of a kind robot! This robot is programmed to be the best! Extremely satisfied! Top quality products and laser precise cuts!”

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Posted 3 years ago

“D brand is the coolest existence ever ...”

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Posted 3 years ago

“Good product and nice service”

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Posted 3 years ago

“It is not every day, you get to talk to a robot! Their answers are short and simple. They say they are evil, but they seam to be working for the greater good, even if they are not coded to admit it.”

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Posted 3 years ago

“very good service, no complaints”

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Posted 3 years ago

“Amazing customer service, good humor, and top-quality products.”

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Posted 3 years ago

“Perfect product.”

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Posted 3 years ago

“Great customer service and staff.”

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Posted 3 years ago

“Insanely responsive customer support. Insanely helpful advice. Insanely generous customer service when it was my own dumb self that caused the problem. Cannot recommend them enough on customer support alone. Oh by the way their skins are pretty good as well. Shut up and take my money.”

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Posted 3 years ago

“Customer Service is quick and get STRAIGHT to the point. No run around. Delivery is quick, prices are reasonable! I love dbrand.”

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Posted 3 years ago

“Last time I emailed dbrand they made fun of me. This time they didn't this makes me happy”

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Posted 3 years ago

“Awesome robots”

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Posted 3 years ago

“Dbrand is great. Their grip cases are very nice to hold and protect your phone really well, and the skins look amazing. I just recently went through their customer support and found it very reliable, as they are quick to respond to you and help you with your problem, and are straightforward with you. Their robots are also awesome, have great personalities, and are incredibly helpful.”

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Posted 3 years ago

“I have been a fan of dbrand for more than five years now. They weren’t as good as now (duh). Free international shipping, best quality skins and the screen protector omg, so good. Wish all the best for dbrand”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews