dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item lost during delivery transit. With no hesitation dbrand sent another one out with super fast shipping to AUSTRALIA”

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Posted 3 years ago

“Products are above beyond expected, responsive customer service!”

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Posted 3 years ago

“Great products and Amazing customer service! I bought dbrand skin for the first time and screwed up installation on my new Galaxy S2, I reached out to dbrand customer support and they sent me a new one free of charge (had to pay shipping me, that's all).”

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Posted 3 years ago

“They are quick to respond and offer great customer support. Recommended...”

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Posted 3 years ago

“They handle everything right. Even their insults and abrasive nature makes me feel like I am taken cared for. To be fairly honest I just buy skins to support them now”

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Posted 3 years ago

“Amazing customer service.”

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Posted 3 years ago

“After hearing nothing but wonderful things about dbrand, I had to try it for myself. I never got to actualy use the skin (because I lost my phone and had to refund the skin most likely to get another one for my new phone.) But not only did it arrive early, but they also refunded me early. Highly recommend this nice, fast, easy, company!”

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Posted 3 years ago

“Premium skins and excellent customer service. Highly recomended”

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Posted 3 years ago

“The first time i order some vinyl skins for my new MacBook M1, I receive them promptly in a large beautifull and artistic folder, I was so happy that I decided to place another order to complete the set...Then now i have placed a third order with skins for my iPhone, i have to say that it seems the quality of the vinyl is excellent, enhances the bland look of the original product with some strong colour tone, and feeling to the touch, also it protects from everyday handling and using.”

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Posted 3 years ago

“Dbrand kicks butt. Great quality, better customer service, and hilarious social media influence.”

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Posted 3 years ago

“awesome product and awesome support!”

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Posted 3 years ago

“Not the first time ordering with Dbrand and it won’t be a last! Great customer service and professional products! Thank you Dbrand!”

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Posted 3 years ago

“This is honestly the best company ever. I wish my family and friends were as amazing as this group of robots.”

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Posted 3 years ago

“Saved the two of my Galaxy phones from dozens of scratches which helped keep the value when I sold them to get a newer model. Grip case is really neat, but didnt last that long, after a quick email they were understanding and offered one of their new updated version Grip cases that should be holding up better. Excited to see the new product”

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Posted 3 years ago

“High quality products with amazing customer support.”

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Posted 3 years ago

“Responsive customer service. Was able to assist with my existing order!”

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Posted 3 years ago

“Amazing service and products”

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Posted 3 years ago

“Strong customer support and a comical website”

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Posted 3 years ago

“I have used dbrand on numerous occasions. Today was my first time contacting their customer service regarding an order I wanted to cancel. They answered quickly, polite and were very helpful. I would recommend their products!”

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Posted 3 years ago

“My first experience was buying a skin case for my Galaxy Note, and I was extremely satisfied. Then I decided to buy a full skin for my Dell XPS laptop. Everything looks great. Thanks guys!”

Helpful Report

Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews