dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, great service”

Helpful Report

Posted 3 years ago

“Ordered from them 5 times. Overseas shipping isn’t the fastest but they are upfront about it so that’s not a problem for me. The skins are high quality installation is straight forward with video tutorials for every supported device. I received a skin with a small scratchmark on it with my latest order, contacted support and got a response after only a few hours. I sent them some pictures and was told to expect a replacement. The whole thing was dealt with before the end of the day, despite the different time zones. DBrands products aren’t cheap but you get what you pay for: good products and actually helpful support robots. And if something is wrong they actually work to fix it.”

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Posted 3 years ago

“I really like their skins even if they are just really expensive stickers. Their cases are phenominal as they are very comfortable in the hand and slip easily into the pocket. Also their robots are very friendly, easy to reach, and sound very human!”

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Posted 3 years ago

“Customer service is one of the best and their products are extremely well made. A lot of the issues arise from not properly following their youtube tutorials. It is imperative that you follow them exactly otherwise you will fall into problems when applying your skins.”

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Posted 3 years ago

“A kick-ass brand, amazing product, and excellent customer service. Keep doing you and you’ll get my money!”

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Posted 3 years ago

“Very fast and smooth support”

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Posted 3 years ago

“Awesomeness”

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Posted 3 years ago

“solid customer service when i was asking a lot of questions about products”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Ordered PS5 Darkplates. Obviously they are in back order. I also ordered items they currently have in stock. So they happily split my order so I can get my in stock product faster. dbrand is AWESOME!!!”

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Posted 3 years ago

“Quick customer support. Cool deals and designs”

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Posted 3 years ago

“Best customer service ever!”

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Posted 3 years ago

“Great products and even greater service!”

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Posted 3 years ago

“Fast, friendly and to the point!”

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Posted 3 years ago

“Best skins , and Service is also top notch. Absolutely awesome”

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Posted 3 years ago

“Dears order #9957777 received today. Below product is irrevelevant to the 1 in ur webpage as the colour & contrast & property is not the same Galaxy S20 Ultra // Case Skin // Concrete Very disappointed and very dissatisfied.”

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Posted 3 years ago

“You guys are awesome 👌🏼”

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Posted 3 years ago

“THE PRODUCT IS SEXY ALSO THEY GAVE ME A FUNNY NOTE!”

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Posted 3 years ago

“Easy to understand and straight to the point”

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Posted 3 years ago

“Support helped me out over the weekend, unexpected and a pleasure to deal with! Cheers.”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews