dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“loved my teardown skin on my galaxy s20 plus and i was sad it got damaged and dinged up after phone service, im so happy dbrand has got me covered with a replacement. 10/10 customer service they have just made my day”

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Posted 3 years ago

“I contacted them with an issue with my address and the amazing robots resolved it under a minute. The service is swift and amazing. Thank you.”

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Posted 3 years ago

“Excellent service and support. Superior craftsmanship and packaging. Impeccable experience, it's like Christmas to a 5 year old opening a DBrand present on Christmas day, learning you have the best present presentation EVER! Just the box alone is a WOW factor - it too, is a keeper. Seriously DBrand? You guys ROCK!! So glad you exist. Other companies should walk in your robot steps as a form of training, on how it's done right! Super impressed.”

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Posted 3 years ago

“I contacted them with a problem and it was resolved the same day. Excellent service.”

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Posted 3 years ago

“Good service!”

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Posted 3 years ago

“They said they would address my issue within 24 hours... Not only did they address it in under a minute, it was resolved as well. This is the best company at what they do.”

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Posted 3 years ago

“Awesome skins for literally any device you can think of, affordable and great way to customize and personalize your tech. Great customer service as well.”

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Posted 3 years ago

“Fantastic product, Epic delivery, this is ….. awesome!”

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Posted 3 years ago

“Friendly robots”

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Posted 3 years ago

“Best products and customer service in the world (maybe the universe). I buy things I don't need so I have an excuse to purchase dbrand skins.”

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Posted 3 years ago

“My parcels was sent back to them by a mistake DHL made and they offered to send me a new package, that hopefully didn’t get sent back :)”

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Posted 3 years ago

“Change Order 2 Minutes for an answer.2 fast 4 furious”

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Posted 3 years ago

“Being a solid company”

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Posted 3 years ago

“U cool, brother. Best service, high quality, probably. yes, I'm sure the quality is on top.”

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Posted 3 years ago

“Best service ever received.”

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Posted 3 years ago

“No other services offers helpful guidance to dominate all items to persionalization at your whim. These robots truly love to make you feel human when you order anything from tbier site!”

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Posted 3 years ago

“Won't find a better or more engaging support experience than dealing w/ dbrand. If yall were behind Skynet, Terminator would have been an entirely different series.”

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Posted 3 years ago

“One of the best customer support experiences I've ever had! Products are pretty good too!”

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Posted 3 years ago

“Quality skins and excellent support.”

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Posted 3 years ago

“Even though the robots want to dominate the world, they are still as quick and helpful as it gets.”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews