dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick responses and orders!!!”

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Posted 3 years ago

“I haven't received my item yet but they reply back quickly and was very respectful and cant wait to get my order in may”

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Posted 3 years ago

“Happy customer for many years. Dbrand is a great company with excellent products.”

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Posted 3 years ago

“Amazing products and timely customer support. 10/10 would waste my money again.”

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Posted 3 years ago

“First of all product: I have used both the cases and the skins for a long time now, skins are much more robust than thought. Slick very well, but are easily removable leaving no marks or damages. The case is just great, made of good quality, and doesn't disappoint. Shipping times are great, as company uses Purolator. Customer support 8s amazing, helpful and fast to react”

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Posted 3 years ago

“Very fast delivery, fast customer support response, and an amazing product.”

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Posted 3 years ago

“They go far and beyond to make sure you are satisfied! amazing company and amazing quality!”

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Posted 3 years ago

“Dbrand is a great company with premium products! Thank you so much for all the help!”

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Posted 3 years ago

“One of the fastes customer suports i know and always resolves the problem.”

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Posted 3 years ago

“I screwed up at applying a skin, and customer support was insanely quick to help and gotten me taken care of in no time. Really refreshing to see, especially during the pandemic.”

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Posted 3 years ago

“Everything was processed to a high quality and was delivered as specified, I am extremely satisfied. :)”

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Posted 3 years ago

“Love dbrand and their products. Been using for years with no problems”

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Posted 3 years ago

“Sent an email with an inquiry about my product. They responded very quickly and with a satisfactory response.”

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Posted 3 years ago

“I ordered a case for iPhone SE 2020 without tracking number and it never arrived to Portugal. So I asked about it to DBrand and they told me that it probably was lost in shipping, so they gonna send a new one, this time with tracking number! So to me, that's an honest company with superior customer service!”

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Posted 3 years ago

“I first heard about dbrand from 2 separate highly respected tech channels on YouTube. I ordered a case/skin for my new Samsung S21 Ultra and it was delivered in 2 days. Outstanding customer service, fast shipping and an excellent quality product. I will definitely buy from dbrand again in the future.”

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Posted 3 years ago

“Great products! Excellent customer service - responsive and understanding!”

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Posted 3 years ago

“Phenomenal quality of products and 5 star services”

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Posted 3 years ago

“The skins are of high quality and look amazing on my MacBook. I have bought from dbrand twice, and I will definitely be buying from them again in the future. I emailed them about exchanging an item and they replied immediately, as well as resolved my inquiry in as little as 24 hours. I am highly pleased by dbrand’s customer service!”

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Posted 3 years ago

“Perfect products and customer service”

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Posted 3 years ago

“Dbrand has always made a product I value. And now recently I had a wonderful interaction with their customer care team who have been helpful and prompt. They even responded within 30 minutes to my request on a Sunday afternoon.”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews