“
Drand has great products and customer service.When I faced problems in my third order with shipping company they offered refund and we're quite helpful.Also their skins stays like new for years.
”
posted 3 years ago
- Ozzy
“
When I emailed them they gave me a 10% refund which was cool and I didn't even ask for it I just wanted to know what day to expect it.
”
posted 3 years ago
- Jayden Wilhite
“
My package was lost. After several attempts I finally got a refund for the shipping cost and a new order was shipped out.
Hope this one will make it to me.
Best regards,
”
posted 3 years ago
- Chris
“
Currently they are really backed up with a high amount of orders. I was unaware of this and asked customer support for an update on how long it would take, was met with amazing service and a 10% refund to my order due to the delays.
”
posted 3 years ago
- Anonymous
“
Needed to cancel an order after learning a certain computer was not for me. My issue was quickly responded to and a refund was given quickly!
”
posted 3 years ago
- Anonymous
“
Ordered Dark Plates before buying a PS5 and decided against the PS5. Got a full refund on the Dark Plates even after they were shipped.
”
posted 3 years ago
- Anonymous
“
i’ve selected the wrong case size. updated my order immediately without going through refund-order again process. brilliant
”
posted 3 years ago
- kev
“
Instant refund when asked , they actually are robots
”
posted 3 years ago
- Anonymous
“
Wanted a refund and within minutes got my refund, such an fast response company, no messing about.
”
posted 3 years ago
- Kas
“
Managed my order the best they could during a pandemic. Hats off for the 15% refund. Smart business.
”
posted 3 years ago
- Anonymous
