dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Package got lost in transit. I reached out to dbrand and they responded instantly and they resend my order now with upgraded shipping. Lets see and wait but so far so much better than any German customer support!”

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Posted 3 years ago

“dbrand is very quick to serve.”

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Posted 3 years ago

“I had a customer service question, and it was answered clearly with a good explanation at speed. :)”

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Posted 3 years ago

“From the moment I saw the awesome artististc packaging, I knew it would be a quality product! Fits my Lenovo X1 perfectly. The Red Dragon is a bit on the pink side so I'm not thrilled with the color, but that is just personal taste. I couldn't wait to send this back for a new design, so I'm just owning it. Amazing product DBrand, you just earned a lifetime customer!”

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Posted 3 years ago

“Excellent quality products. The Grip case is the thinnest case I've ever had that I actually trust to protect my phone. Obsessed with my Robot Camo case skin. I just ordered Swarm for my laptop, and the design and texture is soooo much cooler than I expected!”

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Posted 3 years ago

“got told to f off by 069, what more can you ask for.”

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Posted 3 years ago

“Fantastic products and great customer service. From skins for the Switch to the dark plates for the PS5. The quality is always top notch and I couldn't be happier with my purchases from them.”

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Posted 3 years ago

“Very fast customer service! Still waiting for my dark plates! :-)”

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Posted 3 years ago

“I have one of their skins for my 2018 iPad 12.9", and not only is it beautiful, it has held up to daily use. I'll be definitely adding their product to my 2021 iPP when it arrives. Furthermore, I recently asked a question, and got a response within minutes!”

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Posted 3 years ago

“The quality of their products are top notch. And customer satisfaction is guaranteed.”

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Posted 3 years ago

“Waiting for my dark plates”

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Posted 3 years ago

“Super fast shipping, beautiful packaging (for real, wait till you see it) and skins that exceeded my expectations for my Nintendo switch. I can't wait to order more for all of my electronics.”

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Posted 3 years ago

“I haven’t seen a company this cool . Keep up the great work guys :)”

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Posted 3 years ago

“Top notch skins and cases”

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Posted 3 years ago

“6/5 support, solved a shipping problem within a few hours and top quality products”

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Posted 3 years ago

“DHL International fucked up the order - robot responed to my mail in less then 2 hours and told me the problem and that they will fix it.”

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Posted 3 years ago

“Superlative products; and when one isn’t, you can easily email them and receive a prompt professional-fun reply. No wonder Marques Brownlee, MKBHD, loves & boosts them. Now I do too.”

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Posted 3 years ago

“Quick response, read good reviews”

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Posted 3 years ago

“Expedient support every time I've reached out. I received the wrong item by mistake. One photo of the item I received and I was informed to keep an eye out for an email with the replacement item's shipping details. Excellent service and support.”

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Posted 3 years ago

“Amazing customer service, I was actually upset at first because one of the skins didn’t fit my MacBook Air m1, the bottom one. On YouTube reviews they had no issues, but mine didn’t fit. Anyways, I contacted them and they quickly responded to my emails and also sent a replacement instantly after paying just $5 for shipping. 5 stars well deserved.”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews