dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products, great customer service.”

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Posted 3 years ago

“Excellent customer service! I had a slight warp in my Grip case, within twenty-four hours I had a replacement case and skin re-ordered. Now I'm just waiting for it to ship! That's exactly what one wants when they deal with customer service of any kind.”

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Posted 3 years ago

“Excellent service. Fixed my problem within 5 minutes. Best customer service experience I've had!”

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Posted 3 years ago

“Excellent customer service, fast and to the point. I've never been less stressed after not receiving a package in my life. They solved my issues super fast and without having to go back and forth for a satisfactory resolution.”

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Posted 3 years ago

“Clear, quick response, and excellent customer service. When one of their products didn't meet their standards, so they issued a store credit even after a few months of use. It's almost been a year since then and they were still able to process the store credit for my next order.”

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Posted 3 years ago

“Well you guys are the best of best.”

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Posted 3 years ago

“Quick response that helped fix my mistake of ordering a skin for the wrong device.”

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Posted 3 years ago

“Firstly I like their products. Secondly, they have amazing customer assistance. They gave instantly solution without asking too many questions. Direct and to the point. Even if the mistake was mine.”

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Posted 3 years ago

“quickly responded and helped my with my inquiry”

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Posted 3 years ago

“Honestly, the best costumer service out there! They always give very straightforward answers and don’t talk to you like they’re bots on autoreply(which often feels like the case with alot of other companies). And also sick products!🤌🏻”

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Posted 3 years ago

“Best customer service. And the products are great, too!”

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Posted 3 years ago

“I could write a whole essay on why dbrand is great, but to keep it simple, their customer service is the best I have ever seen. When I buy a product, I know that if i need or even want something done they will get it done.”

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Posted 3 years ago

“Great customer service so far. Better than most companies I have dealt with any how.”

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Posted 3 years ago

“Mad sick wit it. Super good customer service 👌🏽”

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Posted 3 years ago

“Couldn't be happier with the customer service received on an order I messed up and ordered the wrong thing. I reached out and heard back within minutes. They corrected the issue and provided additional information that was also helpful. I couldn't recommend Dbrand more.”

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Posted 3 years ago

“Great company, Great products!!!”

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Posted 3 years ago

“The whole dbrand experience is fascinating from start to finish (even if you don't order anything). This is my 2nd purchase, and I love the style, branding and customer service dbrand provides. I'm from the UK, even then the shipping was fast (not like next day sort of thing, but it was fast for international shipping), and with absolutely 0 issues! Now for the actual product, I got skins. They fit perfect, right size etc. The only thing is you need to make sure you heat up the skin when wrapping it over edges and corners (like super hot), I used a hairdryer. I haven't bought a case so I cant comment on them.”

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Posted 3 years ago

“Exceed customer service amazing products, which may be on the more expensive range for some, quality is worth it!”

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Posted 3 years ago

“Bought from D Brand a few times now , there designs are always easy to fit and look Awesome!”

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Posted 3 years ago

“Excellent response time. Helped me out in a pinch. Okay 12/10”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews