dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service and excellent products I highly recommend”

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Posted 3 years ago

“Always incredibly helpful and great stuff”

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Posted 3 years ago

“Amazing in all ways”

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Posted 3 years ago

“There was a problem with a product I had received but the problem occurred after about a year. Asked about it and they kindly offered to send me a new version of the product, they didn't have to because the warranty was expired, so am very pleased with the way it was handled.”

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Posted 3 years ago

“Made a flub on my order, they resolved it at a speed that was inhuman. Kudos to the dbrand Robot.”

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Posted 3 years ago

“I made a small change to my order, this change was quickly and to satisfactory extent completed. No complaints therefore a solid 5 stars:) ♥”

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Posted 3 years ago

“Perfect assist”

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Posted 3 years ago

“Very efficient packaging - I almost missed the skin inside! Video instructions were spot -on. My S21 Ultra looks awesome - thanks!”

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Posted 3 years ago

“Just ordered so not received the product yet but I made a mistake with my order and they corrected it right away...my daughter ordered from dbrand and she loves her case and skin so I ordered one as well.”

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Posted 3 years ago

“Recently purchased TEARDOWN skin but accidentally selected the wrong phone, dbrand customer service provided a quick exchange. Customer service was amazing, response time was a matter of minutes.”

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Posted 3 years ago

“They’re really good.”

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Posted 3 years ago

“Very nice looking skins- If you can install a screen protector on your phone, you can install a skin. On my second order I selected the wrong product, and I emailed to fix things, the fixed my error almost instantly.”

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Posted 3 years ago

“Very good support team, skin is of amazing quality”

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Posted 3 years ago

“good bot. very helpful. good product too. skin lasts longer than my OnePlus”

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Posted 3 years ago

“Very fast customer service and support, awesome quality products!”

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Posted 3 years ago

“Long-time client, never disappointed by either products or customer service. Both are great, in fact. And that Twitter account is 🔥”

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Posted 3 years ago

“Customer support is great! They got back with me very fast, and handled my inquiry exactly as I needed.”

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Posted 3 years ago

“Skin was dope, customer support is epic”

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Posted 3 years ago

“The robots just know how to treat a human. Always good service with an even better product. Thanks robots.”

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Posted 3 years ago

“Never had a bad interaction with customer support and my issues are addressed without any runaround. Replies are usually within the timeframe that is given.”

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Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews