dbrand Reviews

Name: dbrand
Rating: 4.39

4.4 Rating 812 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 812 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best company”

Helpful Report

Posted 3 years ago

“Fast response from support. The robots are funny. And it is a quality product compared to the sub-standard replica skins you can find on that other Billionaire owned mega site…”

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Posted 3 years ago

“The speed and overall service from dbrand makes them worth you custom in future.”

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Posted 3 years ago

“Quick response to email”

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Posted 3 years ago

“The best thing about these robots are you are never hesitant to ask for any kind of support, and their response is always extremely prompt, logical/ to the point and in my case always cooperated and complied with whatever request I had. I wish more companies were run by robots.”

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Posted 3 years ago

“Fast and robots are cool!”

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Posted 3 years ago

“Customer service robots are very helpful, they are as logical and fast at helping to fix problems as you would expect from a robot.”

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Posted 3 years ago

“I'm happy with the quality of the product. The only issue I have with them ,(and it is not technically them) is that they use Fedex, my first package got lost and I thought there was nothing else I could do but Dbrand support was awesome and they sent a second order that did arrive Thanks a lot! I'm buying more stuff from them just be aware that the package will take time to arrive”

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Posted 3 years ago

“Always great customer service and excellent products. Thanks Robots!”

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Posted 3 years ago

“Always great and fast service. Really do appreciate the personal contact and response. It makes a difference.”

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Posted 3 years ago

“Awesome support, quick responses, really good quality products and one heck of a brand reputation to top it off.”

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Posted 3 years ago

“Straight to the point. Helpful as always.”

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Posted 3 years ago

“Answered my request to switch from ps5 digital to disc, quick and easy. Great service. Great people.”

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Posted 3 years ago

“got back to my email and fulfilled my request”

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Posted 3 years ago

“Great customer service and one of the few international companies that offer free shipping to the UK when spending an affordable amount.”

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Posted 3 years ago

“Peaceful robots that don't appear to be interested in world domination, just providing quality phone cases and facemasks at reasonable prices.”

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Posted 3 years ago

“I purchased 2 first generation grip cases which after time unfortunately started to separate( rubber sides to carbon base), I contacted dbrand as I had recently been informed of a single body construction of newer grip cases and inquired if I bought a new grip case would it be this newest generation and also the informed them of the problem I had with the original. And these wonderful caring robots quickly informed me they would replace the defective units for free. Dbrand rocks”

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Posted 3 years ago

“dbrand is amazing! The best quality products, and fast shipping. Always looking forward to the new designs they come up with.”

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Posted 3 years ago

“Great iPhone cases, the final product is feels secure and tactile. The shipping packaging that it comes with is pretty dope. skins are scary to install ( especially the camera ones) but after going over the video, it wasn’t too bad. -I’d love to see your tear down series on a iPad Pro!”

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Posted 3 years ago

“I had a question about my preorder and they got back to me so fast with a very professional email that was very informative. The prices are great for the quality. Every time I’ve ordered something it comes to me pretty quickly.”

Helpful Report

Posted 3 years ago

dbrand is rated 4.4 based on 812 reviews