“Very prompt reply to an invoice query from Craig. Whatever help you require, you are attended to promptly and efficiently. Extremely happy with the service provided.”
“I have used DBS Check Online UK for years without issue. More recently, I transferred over onto their new HR platform enabling more secure and quicker DBS searches. With the help of Craig, this was a quick and seamless process. I highly recommend DBS Check Online UK.”
“I was having a little bit of trouble with some right to work checks I had to perform so I called and I got through to an agent almost instantly. When talking to Craig he made everything super clear and easy to understand and helped me to solve my queries.”
“The client support officer Craig replied quickly to my inquiry , he knew exactly what I was asking and told me exactly what to do to resolve my issue. Craig was very polite, patient and professional also very helpful.”
“DBS Check Online UK is always proactive and attentive to my enquiries. Due to strikes and Police checks, there are delays. However, I am pleased that one application is complete, and hopefully, the applicant and I should receive the certificate soon.”
“The service is quick and easy to use if you get a human. This service is really good I had no problems once I spoke to an adviser. They were quick, very helpful and very polite. I just feel the bot wastes time if you have a more complex issue but you cant by pass it.
Thanks again.”
“Friendly, efficient and uncomplicated responses from Craig. Problem was resolved without needing to speak to various people/departments unnecessarily as is often the case with other companies.”
“I was struggling since yesterday to fill in my DBS and I was transferred to a gentleman called Craig to assist me, he was a star and guiding angel. everything went on smoothly whilst chatting with him. A very big thanks to you Craig, keep it up”
“I was struggling to fill my form online then i talk with Craig who assisted me and connected me to Katie who was also excellent. So grateful to their help today and their professionalism.”
“This has been a very positive experience for this practice. The help available via telephone - has resolved our queries which were mainly due to lack of experience in this system Brilliant”
“Craig was able to help me to sort out a query concerning an applicant and their eligibility for the level of dbs check that had been requested. He was then able to assist with another query that had arisen during the day. Craig responded clearly and in language that could be understood.”
“I had Craig and he was very helpful. I was getting frustrated with my payment not going through but he asked if I specifically put my email address in and I didn’t. Nice and polite, what I would expect. Thanks Craig👌🏽”
“The staff member of the company I spoke to was really helpful and I managed to get into my account without any problem, so I was really pleased that he managed to help me in such a professional way.”
“The person is spoke to Craig was ever so helpful, picked the phone up straight away and even though I accidentally hung up, he picked up again and was immediately on the task. Lovely service :)”
“I had several queries that were not answered by reading the website info. Craig the call handler answered all my queries clearly and promptly. Thinking about signing up for DBS Check Online UK service and so far impressed with the service.”
“Impeccable customer service, extremely rapid rate of response. Craig was the client support officer that assisted me throughout the process of applying for my DBS check and he was professional, courteous and responded to my emails almost as fast as I could type them!”
“I went on their website as I had an enhanced DBS question. I call and very quickly got transferred to Craig. He answered my questions in the blink of an eye and gave me a great suggestion to. I haven't used any of their other services but this was so quick and easy I was very happy with the outcome. Thank you.”
“A general question was asked concerning a possible applicant and the level of check required. I shared the question and Craig was able to confirm the level of check that I thought would be needed. This gave me the confidence to inform the named person of the check required.”
“I had an interview today with one of your staff members by the name Craig. He was polite, professional and quite patient whilst carrying out his duties. It was quite commendable.”
“I had a query today regarding Barred List Checks as these are not specifically mentioned. I was helped by Craig and he was extremely helpful and pointed me in the right direction. Very efficient and professional service. Thank you”
