DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes the ducks arrived on time no problem very happy with service many thanks regards James early”

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Posted 2 years ago

“Easy to order and received timely. Excellent quality which looks like image.”

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Posted 2 years ago

“Service is always exceptionally good, delivery is prompt and items are as described. Wish I could afford to buy more to add to my 8 or so already owned.”

DCUK 5 star review on 22nd November 2022

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Posted 2 years ago

Thank you Beverley, what a cute photo of them both!

Posted 2 years ago

“Really pleased with my purchase as it is a Christmas present for my daughter in law as she collects them. Pleased with the service thank you.”

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Posted 2 years ago

“Great addition to my Dcuk family! Got here very quickly.”

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Posted 2 years ago

“Duck arrived promptly and in secure packaging. He is beautiful and I’m certain the person whose present it is will be delighted.”

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Posted 2 years ago

“Miss Elaine Leggett The other day I recently received through the post the Dickensian lady duck which I have named Lily. I am really thrilled with her, and so I had to get back to them since then to order the matching Dickensian gent to go with her. Thank you for your speedy and good service you provide your customers.”

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Posted 2 years ago

Thank you Elaine, he is on the way!

Posted 2 years ago

“Bought as a gift and it's absolutely lovely”

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Posted 2 years ago

“Excellent item (bought for Christmas) arrived safely in its nest. Fantastic communication and service throughout. Highly recommended, will be adding to the family again. Many Thanks”

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Posted 2 years ago

“Ordered two of the disco ducklings one was sparkly and beautiful the other one was dull with no sparkle contacted customer services and was told they had changed the glitter to an eco-friendly one which is no way near as sparkly such a shame as they are beautiful gifts , customer services sent out a new duck from the old stock to replace the one that wasn't very sparkly, customer service was happy too help and change the duck for me, very happy”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Really quick delivery service Love my DCUKs.....the only negative I can say is that the Dcuk should be in a box rather than wrapped in tissue paper which should be included I the price.”

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Posted 2 years ago

“DCUKS Poppy & Strawberry definitely put smile on my face”

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Posted 2 years ago

“Very pleased with my purchase, they are a gift for Xmas, I can't wait to see the faces of who I have bought them for when they open them”

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Posted 2 years ago

“Loved the ducks..giving them as gifts..so cute”

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Posted 2 years ago

“I love DCUK and was really pleased with how well packed up the product was! Not unboxed as it's a Christmas pressie!”

DCUK 5 star review on 21st November 2022

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Posted 2 years ago

“Delighted with my purchase as a Christmas present.. might have to buy one for myself now!! Excellent service and delivery .”

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Posted 2 years ago

“Loved the ducks I ordered. They were top quality! They made me smile. I was so pleased with them and can’t wait to give them as presents.”

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Posted 2 years ago

“Lovely gift box. Love the environmentally friendly packages. Ducks are very cute.”

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Posted 2 years ago

“Very efficient. Super quick delivery. Good communication. Very happy with products.”

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Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews