DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely characters, my mun collects them.”

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Posted 1 year ago

“I love ducks and have been bought several DCUK's as gifts , this time I decided to buy myself Stargazer as it looks cute, I will be tempted to buy more”

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Posted 1 year ago

“Bought the little bird Elvis by name. Have a Robin that comes out at Christmas and missed him, so I bought a similar bird without the hat and scarf. They are wonderful.”

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Posted 1 year ago

“Now have a collection of 3. They are so cute and all individual. Your service was brilliant and I received the Duck very quickly and it was well packaged. Would happily buy from you again. Thanking you for making me smile when I look at these Ducks.”

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Posted 1 year ago

“I love all of them. The quality is fabulous”

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Posted 1 year ago

“Purchased 2 ducky and they are brilliant, will be posting onto Canada in the near future... Customer service is also excellent when I forgot to order a box.. doh!!!”

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Posted 1 year ago

“Item arrived as expected. Beautifully presented.”

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Posted 1 year ago

“It's great to have a bit of sparkle and I love my disco boots ducky. It is also fab to be able to name the ducks myself. I have one for every dog I have owned and it is a lovely way to remember them. Speedy arrival despite potential issues with postage.”

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Posted 1 year ago

“Beautiful!”

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Posted 1 year ago

“Bought as a present but am sure it will be loved.”

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Posted 1 year ago

“Excellent quick service. Beautifully packaged.”

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Posted 1 year ago

“Lovely product which makes us smile and superb service from the customer service team who rectified a small problem quickly and very pleasantly. Would love to add to our duck family soon!”

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Posted 1 year ago

“Lovely chef duck. Carefully packaged and prompt delivery. Given as a gift and recipient was delighted with it. Thank you for great service.”

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Posted 1 year ago

“Easy to order, arrived on time with no issues. Bought as a gift which was well received, thank you!”

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Posted 1 year ago

“I bought three ducks for my boss and co workers. They were shipped pretty fast and they loved them! I wish when I was checking out and buying these ducks that they posted their exchange rate. I thought I was spending $114.77 but I was charged $142.31 on PayPal. I didn’t notice until I bought my 4th duck that the exchange rate was $13 higher. It’s totally fine but I didn’t know this and I’m quite sure I’m not the only one that this has happened to. My only complaint is that DCUK lists the TOTAL PRICE AMOUNT when we pay!!!!! So we know the TOTAL AMOUNT (EXCHANGE RATE) INCLUDED AT CHECK OUT!! This would be APPRECIATED!! Nicole”

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Posted 1 year ago

“A favorite store in Frederick, Maryland sells these cute ducks. My BFF loved them and we always look for one named Betty (her late Mother’s name). Never found one. I contacted customer service and they sent me a Betty name tag! ❤️. You have helped me give a very special gift! Outstanding customer service!!!”

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Posted 2 years ago

“I love my duck~ It is so perfect. This company is amazing. My granddaughter tore my name tag off and they are replacing it~ Thank you~ I will be buying more soon.”

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Posted 2 years ago

“Ducks are presents for my sisters, who I know will love them and hopefully start their own collections as we have done.”

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Posted 2 years ago

“I think they’re really good as Christening presents as the recipient can enjoy them when they are young and older!”

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Posted 2 years ago

“Sadly, I had to have my 16 year old Border Terrier, Alfie, put to sleep on January 3rd. Although he came from Sidmouth, he lived most of his life with me in Macclesfield, by the canal....lots of involvement with ducks! Thanks to you, I now have a duck named Alfie on my kitchen windowsill to remember him by. Thank you x”

Helpful Report

Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews