DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My lovely duck arrived on time and beautifully packed! It's now at home in my window”

Helpful Report

Posted 2 years ago

“Website was clear and informative. Ordering process very easy and straightforward. The duck I ordered arrived safely and is just wonderful, excellent quality and looks exactly like the picture on the website. This one is very special as I have decided to buy one for each grandchild I have and I have just had my first granddaughter called Aleia. So my Aleia duck is now proudly sitting on the shelf, hopefully to be joined by others in the near future. Couldn’t be more pleased with the purchase.”

Helpful Report

Posted 2 years ago

“Loving growing my dcuk family”

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Posted 2 years ago

“Absolutely love this little duck bought as a present for our son, as he wears a pink cycle helmet”

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Posted 2 years ago

“My friend loves matilda the duck,thank you x”

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Posted 2 years ago

“So pleased with my new DCUK got it for my birthday to add to my five other ducks this one was personalised with my granddaughters name on .Had two other name tags personalised to my other two granddaughters. It was so easy to order and delivery was spot on ,was kept informed right up to delivery the only problem I had was which duck to order so many went for the sassy turquoise boots just like her namesake Thank you I will be ordering more”

Helpful Report

Posted 2 years ago

“Purchased quite a few ducks now as presents. Always beautiful. This time purchased the gift box as for a retirement present, the boxes are much more than expected, finished the duck off perfect along with the personalised name. Big hit with everyone in the office. Huge thank you 😊”

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Posted 2 years ago

“My niece who is a keen cyclist loved her pink cycling dinky duck Thank you for being so quick and efficient with my order”

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Posted 2 years ago

“Bought some Ducks & a Hedgehog . Absolutely gorgeous as usual .🥰”

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Posted 2 years ago

“A lovely gift and superbly gift wrapped”

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Posted 2 years ago

“Charlie arrived safe and sound and has settled in well 😉 Thank you for a speedy delivery too.”

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Posted 2 years ago

“Started collecting these about 5 years ago and absolutely love them, now my daughter collects them too. Amazingly creative use of a product and provides work by using the skills of people overseas, absolutely hooked to buy more, thank you to everyone for bringing these to our homes”

Helpful Report

Posted 2 years ago

“Lovely ducks beautifully packaged bought as 50 th wedding anniversary gift, feel a bit disappointed that it couldnt have been more personalised due to lack of sign writer.”

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Posted 2 years ago

“cute and charming pair - really nicely made -probably slightly more smaller than expected - but that’s not a problem at all - packaging was lovely too - this was a present to myself (feng shui ❤️ corner) but would make a fantastic thoughtful present for someone else 🙏🏽”

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Posted 2 years ago

“Arrived within 5 days from ordering well packaged in plenty of time for a birthday gift.. much appreciated was the fisherman puffin by the recipient.”

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Posted 2 years ago

“I am so pleased with my lovely large sized Emperor Penguin figurine with the name on the tag correctly written. It is a Christmas present, so the recipient does not know about this for a while yet! However, the penguin is beautifully modelled and the colour and quality are perfect! dcuk made and delivered the penguin very quickly and kept me informed of the transaction every day. Brilliant customer service, thank you very much!!”

Helpful Report

Posted 2 years ago

“Exceptionally well made high quality ducks! The Duck Company was brilliant to deal with. Speedy, professional and friendly service. My ducks arrived in Australia within 4 days of ordering! That’s FAST and I’m still spun out by it. Beautifully boxed, labelled and packaged. They are fantastic! Terrific gifts. Thank you so much. You haven’t heard the last from me …I’ll be back for more!”

Helpful Report

Posted 2 years ago

“We’ve given all 3 grandchildren one when they were born and adding their names, plus 2 given as Christening gifts to treasure. My own Baking Dcuk was given to me by my friend for my 65 birthday - so a lovely gift from birth to 65!!”

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Posted 2 years ago

“Found the staff amazing could not do enough and would not hesitate in buying more off this site”

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Posted 2 years ago

“Fantastic quality product. Arrived within 5 days of ordering. A lovely personalised gift.”

Helpful Report

Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews