DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product. I ordered on 11th February and she flew into my daughters house in Georgia USA on 16th February - obviously had a tail wind behind her and very tired wings LOL . My daughter has quite the collection now but I admit I was surprised to hear that she had arrived so quickly! I've ordered from you in the past and always been very happy with the service given. Thank you.”

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Posted 1 year ago

“I ordered the RAF duck in remembrance of my Dad who passed away aged 90 and served in the RAF all his working life I also ordered a small duck in boots with hearts on I love both of them I have had a number of plain wooden ducks for years and love them was looking to treat myself to another but then saw these I am thrilled with them Thank yo7 x”

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Posted 1 year ago

“Great quality, reasonably priced & super quick delivery.”

DCUK 5 star review on 21st February 2023

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Posted 1 year ago

“I've bought quite a few of these adorable, quality, personalised gifts and always receive excellent, reliable service from DCUK. Excellent communications, too. Thank you. I'm sure I'll be back! X”

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Posted 1 year ago

“I ordered a set of the flying Dcuks as a birthday gift for a special friend, they are absolutely adorable and I know they will make her smile when she looks at them on her wall! Two of them arrived with the same name, I contacted Dcuk via email, they arranged for a different name tag to be posted out straight away so I can't fault their customer service either. All in all, a great company to deal with and one I wouldn't hesitate using again!”

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Posted 1 year ago

“Amanda moo the little baker duck had a bit of a scenic tour finding here way home. My fault entirely as I managed to omitt my house number from my address! When RM returned Amanda moo to DCUK they were more than helpfull and made sure she found her way home promptly without any extra charge. 😁”

DCUK 5 star review on 20th February 2023

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Posted 1 year ago

“Always great service and the quality is spot on”

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Posted 1 year ago

“It is lovely. And I'm sure the person I have brought it for will love it too”

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Posted 1 year ago

“Excellent purchase, excellent workmanship, delivery on time as arranged. I cannot praise the product (DCUK) enough. We’ll done, sooooo pleased with this product xx”

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Posted 1 year ago

“I bought the valantines dinky duck for my niece and she loves him”

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Posted 1 year ago

“Hi Really good quality and well made. Mt wife loved they one I bought her with purple boots!! Only negative comment is the box it arrived in has dcuk plastered over it so she new what it was straight away so it spoilt the surprise.”

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Posted 1 year ago

“Great quality, very pleased with my purchase”

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Posted 1 year ago

“Great product and great service”

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Posted 1 year ago

“Very helpful when I sent a question”

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Posted 1 year ago

“Thankyou, and yes you did me smile, my ducks were perfect for my new granddaughter.”

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Posted 1 year ago

“Very happy with the whole process of buying and receiving my duck present. Very well packaged,beautifully tactile. I love it and would recommend DCUK wholeheartedly.”

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Posted 1 year ago

“So well made and beautifully carved .”

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Posted 1 year ago

“The wedding ducks are adorable and my son and his fiancée will love them on their wedding day later this year. Very fast and efficient delivery, well packaged. Will buy more ducks From you again.”

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Posted 1 year ago

“A wonderful gift for my son, beautifully wrapped, very quick delivery, the product is so well made and really made us smile, thank you.”

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Posted 1 year ago

“I just wanted to drop you a quick note to let you know how much my wife loved the duck I purchased from you for Valentine's Day. She's always been a big animal lover, and this little guy quickly became her new favorite thing. I was blown away by the level of detail and craftsmanship that went into the duck's design. It's clear that you put a lot of love and care into each one, and it really shows. Thanks so much for creating such a unique and charming product. It brought a lot of happiness to our household, and I'm sure we'll be back for more in the future!”

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Posted 1 year ago

DCUK is rated 4.9 based on 8,095 reviews