DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I truly love the natural Ducks. They are wonderful. Sadly the shipping costs were higher than expected. But Ducks are a special perfect gift!”

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Posted 4 years ago

“I have not opened the item yet as it’s a present sadly with the box advertising what is on the inside has spoilt the surprise. I understand advertising options but at this time of year maybe an option at checkout. I look forward to seeing her x happy Xmas”

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Posted 4 years ago

“Having made several purchases previously was slightly disappointed this time, I purchased 2 cockerels with sparkling boots, 1 is fantastic the other does not stand up properly and keeps falling over the ribbon with the name tag is also slightly small so it does not sit right.”

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Posted 4 years ago

“Good quality. But wouldn't stand on a level surface. So it's not good for a display”

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Posted 4 years ago

“Mycket fina, fick dock känslan att just den jag beställde skulle vara lite större än den var. Sett dessa i butik och motsvarande pris som jag betalade har då varit en nästintill dubbelt så stor Duckling. Detta var en liten besvikelse. Det är kanske bra om man kan se bilder med the Ducks i en miljö som visar deras faktiska storlek. Tack!”

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Posted 4 years ago

“DCUK ducks and friends make lovely christmas presents, for people who have never heard of DCUK before and for collectors. Very happy with my 2 purchases!”

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Posted 4 years ago

“I love my two ducks, I got a preffession one of a nurse for my mother and it is a great gift as she is a nurse, and I am going to get the cyclist duck for my brother in-law. I live with a disability have you ever considered doing ducks with walking aids or wheel chairs or amputee ducks? I just wondered because inclusion in important and I would love to see representations of myself in products.”

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Posted 4 years ago

“Plenty to choose from love the penguins, very easy to order and speedy delivery”

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Posted 4 years ago

“We are very happy with our little Christmas baubles and my mum is chuffed. They were meant to be a christmas present, but as she answered the door to the delivery person she spotted that the box has your logo on. And as a big fan of yours she knew straight away what it was. So I had to give it to her early and I now have to buy a new gift for Christmas. It might be worth rethinking your packaging around christmas.”

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Posted 4 years ago

“I have quite a collection, 5 puffins and 4 ducks. Delivery excellent. Need to keep growing my family... fingers crossed one flies my way for Christmas”

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Posted 4 years ago

“Lovely duck but wrapped up in very scruffy, crumpled paper. As I want it as gift, will have to wrap it in something else, which is a shame as I would like to use the DCUK logo paper.”

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Posted 4 years ago

“The duck had a long journey across the sea to the U.S.A but eventually arrived safely. Well packaged and in perfect condition. My niece is delighted with her gift. Well done Jasmine in your help and prompt response when I enquired about delivery , excellent service.”

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Posted 4 years ago

“I bought this for my daughter in law as requested by her. It looks to be great quality and craftsmanship. She looks so cute.”

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Posted 4 years ago

“Thank you for the Christmas ducks that I ordered from you. I am delighted with them. I suggest that you could design a variety of ducks for Christmas as they make lovely gifts for any age. What about a family e.g. Mum in Santa gear wearing a Santa hat with a robin on it, Dad with glasses reading a book and perhaps children wearing snow boots. These could made simply with red felt i.e. the same material as the scarf on the current Christmas ducks.”

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Posted 4 years ago

“Loved the ducks but would have liked the packaging to say that some of the money was to be donated to children's cancer fund”

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Posted 4 years ago

“Excellent service. Bought the Dinky poppy duck for ex services daughter. A little smalll but well received. Hoping the large ones repeated next year as sold out so quickly!”

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Posted 4 years ago

“Came on time packed in good condition thank you”

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Posted 4 years ago

“I have ordered numerous ducks over the years and am always pleased with them. I got the “poppy” duck in this order and am delighted with it as my granddaughter has a November 11 birthday. I did order a mini duck which came with a closed beak and I had in fact ordered an open one so am disappointed. This is the second time we were hoping for an open beak!!! Quack quack!!!”

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Posted 4 years ago

“Very happy with the look of duck. Thought it would be slightly bigger, but fits in my home well.”

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Posted 4 years ago

“Very pleased.”

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Posted 4 years ago

DCUK is rated 4.9 based on 8,095 reviews