DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are so sweet and I'm delighted with them, especially how you can add your own name!”

Helpful Report

Posted 4 years ago

“Prompt delivery and prompt amendment to order after omission in order. DCUK was lovely, I would definitely recommend again.”

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Posted 4 years ago

“Whilst I thoroughly loved my first 2 ducks priced £21.99 and £25.99 i have to say was slightly disappointed with the £14.99 ducks size. The larger ducks worth their money but don’t think that the smaller duck is!”

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Posted 4 years ago

“Loved the duckling for our 7th grandchild, especially the authentic badge - only grumble is I do miss the wooden name tag!!!”

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Posted 4 years ago

“Absolutely love the ducks, just a shame that you can not choose whether we would like a wooden name tag or paper.”

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Posted 4 years ago

“Easy and efficient company to deal with and kept up to date on progress. My duck came very well presented in the gift box and my wife loved it to bits.”

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Posted 4 years ago

“I had a few conversations with Jasmine before I purchased my ducks as I had an issue with a discount code and she was very helpful and responded quickly. The only thing that I could fault was that on the name tags the writing wasn't very central considering the process you pay for a particular name but the ducks themselves are great”

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Posted 4 years ago

“Duck arrived and is fabulous”

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Posted 4 years ago

“I was very happy with the customer service I received. The ducks arrived very quickly, perfectly packaged and are beautiful. However, I was less pleased with the printed ribbons that I chose to go around the necks of two of the ducks I ordered. Whilst the sentiment on them is nice, the printing is not as refined as I had hoped; it's a touch blurred around the edges of the letters and as they are for 'special' birthdays, I would have wanted them to be a bit neater. In hindsight, I wish I had purchased two name tags for the same money instead.”

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Posted 4 years ago

“Lovely item but a fault on the beak. Sorted out immediately and replacement sent which arrived the Next day. Overall a good experience”

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Posted 4 years ago

“Very lovely items and each one is unique. My partner loves them.”

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Posted 4 years ago

“I was very impressed at the quality of the ducks and also the service received.”

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Posted 4 years ago

“I bought my dcuk as a present and I know it will be well and truly loved, had a few trials with the ordering confirmation, but once I got past that dcuk showed up on time, well packaged and I'm really happy with the dcuk, very pleased indeed.”

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Posted 4 years ago

“My order arrived really promptly and in perfect condition BUT the outside of the box was covered in DCUK branding therefore ruining the present surprise for the person I was buying it for.”

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Posted 4 years ago

“Duck arrived on time”

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Posted 4 years ago

“Great value for the 25cm yellow wellington boot Dcuk. Bought as a gift for my sister she loved it. We paid extra for personalisation which went down well and also paid for a ‘matching’ ribbon. The wellies were A bright yellow but the ribbon was a subtle gold so in my opinion didn’t match and we ended up changing it to a bright yellow ribbon so I wish we hadn’t paid extra for that. Overall great gift, great quality, great price!”

Helpful Report

Posted 4 years ago

“Fabulous range and love how they keep adding new products to keep it interesting. So easy to navigate around the ordering site and delivery time was great , in fact came before the estimated date of arrival. Will definitely use this company again and highly recommend to others .”

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Posted 4 years ago

“The present was great but you spoilt it by putting it in DCIK box and not wrapping it. It gave away as to what the present in box was.”

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Posted 4 years ago

“Bought as a present for a member of our family, they loved it.”

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Posted 4 years ago

“Love these ducks and have a few in my collection now. Was a bit disappointed in the pilot duck as the hat is wonky on his head making him appear to have only one eye!”

Helpful Report

Posted 4 years ago

DCUK is rated 4.9 based on 8,095 reviews