DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was purchased for my Granddaughter Laura’s partner as a Xmas gift she wanted it to go with the one I bought for her 10 years ago when she was 12 hope he likes it as much as she’s always loved hers 😉”

Helpful Report

Posted 2 years ago

“I have taken delivery of 2 ducks & 2 penguins to be given as Christmas gifts. I love them all & having 15% discount from DCUK was a bonus. They arrived with a minor delay due to the postal strike but still in good time. My gripe is with Royal Mail as they left the parcel outside & it was only the kindness of my neighbour that saved them from the elements as we were away for the weekend. I have made a complaint directly with Royal Mail. Other than delivery issues outside of DCUKs control I am always extremely happy with my purchases & service.”

Helpful Report

Posted 2 years ago

“Thank you so much for my beautiful duck,super quality, I know my sister will love it x”

Helpful Report

Posted 2 years ago

“Bought named, natural duckling (pose 1). Arrived in beautiful presentation box. Absolutely delighted by both as the duckling has been bought for a gift.”

Helpful Report

Posted 2 years ago

“Lovely Alpine and Elf ducks purchased for Christmas gifts. Speedy delivery and will certainly be loved by recipients. Quacking service, easy to use Webb site and the Bill was worth it.”

Helpful Report

Posted 2 years ago

“The Traditional Ducky Elf I bought for my daughter is perfect. It was shipped very quickly. This is her second DCUK! They are beautifully made and absolutely delightful. I think this is definitely the beginning of a dcuk collection!”

Helpful Report

Posted 2 years ago

“Can always rely on DCUK for a fantastic gift! Excellent, prompt service bought from DCUK before and will again. Recipient delighted with her duck in spotty boots & bonnet! Thank you very much! 👍☺️”

Helpful Report

Posted 2 years ago

“Lovely items great Christmas presents,great service as always”

Helpful Report

Posted 2 years ago

“Absolutely love it! Great addition to our Christmas decorations :)”

Helpful Report

Posted 2 years ago

“I was delighted with a yellow jersey duck for my cycling-loving husband for a special birthday.”

Helpful Report

Posted 2 years ago

“Love captain puffin. Really lovely colours and a nice size. Sits well with the red and yellow hatted puffins. Has the sailor and pirate puffin been discontinued as I have not seen them recently on the website?. I would like to purchase these to add to my collection”

Helpful Report

Posted 2 years ago

“Brilliant service!”

Helpful Report

Posted 2 years ago

“What a fabulous company ! Super products which were very carefully wrapped & packaged. Even with the postal strikes the delivery time was spot on. Thank you x”

Helpful Report

Posted 2 years ago

“Just as I imagined. Going to be a great Christmas present. Fabulous service and communication.”

Helpful Report

Posted 2 years ago

“I was a little bit shocked when I had to pay 43,23€ for import duty tax extra”

Helpful Report

Posted 2 years ago

“Very fast and efficient service”

Helpful Report

Posted 2 years ago

“Stunning quality Great Christmas gifts, but it's going to be hard to part with the dcuks selected - I did buy an extra just in case”

Helpful Report

Posted 2 years ago

“I love the ducks I ready have 5 and ordered more as a Xmas present everyone loves them ! They are very special!”

DCUK 5 star review on 28th November 2022

Helpful Report

Posted 2 years ago

“My Friend collects Dcuk’s and I buy her one every Christmas. Lovely quality and quick dispatch as always. Love the new Gift Wrap too.”

Helpful Report

Posted 2 years ago

“As always I love my products from dcuk. I have been collecting for many years. Love the new products.”

Helpful Report

Posted 2 years ago

DCUK is rated 4.9 based on 8,095 reviews