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Deals4u Reviews

4.4 Rating 936 Reviews
86 %
of reviewers recommend Deals4u
4.4
Based on 936 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Deals4u Reviews
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Phone:

02892605946

Email:

karl@deals4u.co.uk

Location:

7 Market Lane
Lisburn
BT28 1YG

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Anonymous
Anonymous  // 01/01/2019
The Dimplex electric fire which I purchased was faulty, the replacement was also faulty the third fire O.K. The Deals4u staff arranged all deliveries and collection and were easily contactable both on line and on the phone. Overall the service was very good and the staff were also very good to deal with.
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Posted 8 years ago
easy communication, good prices and earlier than expected delivery.. Very Happy
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Posted 8 years ago
So far I'm reasonably happy with the service, though I'm still awaiting delivery of our (second) electric stove. The first stove arrived earlier than expected and fortunately we were at home to accept delivery. I say 'fortunately' because the delivery driver didn't phone to say when he would arrive, which we were told he would do. So, a small black mark for this. When I unpacked the stove I found that one of the doors was badly damaged and it had to be returned. (The packaging was undamaged so I don't necessarily blame Deals4U for this. It's likely it was damged at the factory.) Phoned Deals4u and there was no argument over replacing it. The damaged stove was collected when they said it would be, though again no phone call from the driver to advise us he was on his way. Following this there was no word from Deals4u on when the replacement stove would arrive, so phoned today (17 June) to enquire abut this. Was told it had been despatched and that I would receive an email later today confirming dispatch and giving delivery date. Was told this was likely to be Monday 20 June. However, as I type this email (around 7.00pm on 17 June), I have not yet received the promised email. Another black mark. In summary, whilst I was happy with the price charged, which was very competitive, Deals4U has work to do to to improve its commications with its customers to ensure they are kept fully informed. That said, I will change my mind on the above star rating if I encounter further problems. WE SAID WE WOULD ADD TO THE ABOVE REVIEW IF WE HAD FURTHER PROBLEMS, WHICH WE HAVE HAD. THE REPLACEMENT STOVE ARRIVED ON 20 JUNE, AS PROMISED. WE UNPACKED IT AND, UNBELIEVABLY, IT TOO WAS DAMAGED. EVEN MORE UNBELIEVABLY IT WAS DAMAGED IN EXACTLY THE SAME PLACE AS THE FIRST STOVE. (PART OF THE RIGHT-HAND DOOR ATTACHED TO THE TOP HINGE HAD SHEARED OFF.) AT FIRST I THOUGHT IT WAS THE FIRST STOVE BACK AGAIN BUT AFTER CAREFUL CHECKING I DON'T THINK IT WAS. THIS IS EVEN MORE WORRYING AS IT WOULD SUGGEST A MANUFACTURING FAULT RATHER THAN DAMAGE INCURRED DURING TRANSPORTATION. WE ARE AWAITING OUR THIRD STOVE DUE FOR DELIVERY ON FRIDAY 24 JUNE OR MONDAY 27 JUNE. IF IT TOO IS DAMAGED WE WILL GIVE UP AND ASK FOR A REFUND, WHICH DEALS4u HAVE AGREED TO DO. YOU COULDN'T MAKE IT UP... THE STOVE IN QUESTION IS A DIMPLEX STOCKBRIDGE. IF YOU ARE THINKING OF ORDERING ONE - BEWARE. OUR ORIGINAL STAR RATING HAS BEEN REDUCED FROM 'GOOD' TO 'POOR', THOUGH WE CAN'T BE CERTAIN THAT OUR PROBLEMS ARE DOWN TO DEALS4u. WHOEVER IS AT FAULT THE FACT IS THAT WE ARE NOW ON OUR THIRD STOVE, AND, ALL ELSE ASIDE, WE ARE HEARTILY FED UP WITH UNPACKING AND REPACKING DAMAGED STOVES.
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Posted 8 years ago
Having placed my order (for a Bosch dishwasher), a few days later I was advised that the model was discontinued and that my order was cancelled. I was able to get the same dishwasher elsewhere, it was definitely not discontinued. Misleading information, very disappointing.
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Posted 8 years ago
Prompt service, goods arrived on time. Only one grumble - having signed driver's delivery note & driver left I discovered my copy of the delivery note had a YES/NO 4 point check list which said should be completed before signing 'failure to do so may mean that any claim for damage at a later date cannot be accepted'. I had no issues but I was a bit worried until the oven was installed & working & feel that I should have been asked to complete it. There was also a box headed 'DRIVERS' which said 'All questions must be answered, even when goods are left with third parties'.
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Posted 8 years ago
From order to delivery excellent service
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Posted 8 years ago
The product arrived quickly and I recieved prompt efficient service following a problem relating to delivery i would use this company again
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Posted 8 years ago
1st class service from start to finish,priced are very competitive too .
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Posted 8 years ago
Excellent service. Delivery was prompt and on time. The driver was very friendly and helpful. I would definitely buy from Deals4u again.
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Posted 8 years ago
Great service. Fire delivered when they said it would. Product was as stated. Very happy with my purchase will definitely keep this company again .
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Posted 8 years ago
Excellent service delivery arrived early Very happy
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Posted 8 years ago
Decided on a particular Neff microwave and found the best possible price at Deals4u. Quick delivery and would definitely recommend
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Posted 8 years ago
The service was very efficient and quick
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Posted 8 years ago
Thanks
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Posted 8 years ago
What a quick reliable delivery and excellent customer service following a slight cosmetic issue with the oven we had purchased
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Posted 8 years ago
Took a little longer to arrive but was the cheapest price by far, very happy with my mirowave
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Posted 8 years ago
I haven't received my goods as yet hence the rating. Rating may change if and when goods are delivered.
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Posted 8 years ago
Happy with the item and very fast service
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Posted 8 years ago
Very helpful. Arrived quickly and delivered on time. Would use again. Good price.
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Posted 8 years ago
Delivered on time and great quality. Very happy with our new Hostess Trolley
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Posted 8 years ago
Deals4u is rated 4.4 based on 936 reviews