Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To be honest the flowers did not look as good as they did on the web site probably not helped by the fact that when the guy delivered, my wife had to tell him he had the flowers upside down, I was away at the time, got home a few days later and was disappointed at the flowers considering they were still only 4 days old.”

Helpful Report

Posted 8 years ago

“Flowers were not delivered when requested. They were for Valentine;s day and because of the poor quality of the flowers my wife advised me never to buy flowers from Debenhams again.”

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Posted 8 years ago

“For the money and to say it was large bunch, I felt ripped of to be honest. Basically got a bunch that was a small from an independent florist but payed for a large from Debenhams. I thought been from this retailer that the size would be a good one, sadly not. I won't be using this retailer again for flowers. They only lived for 1 week also. Very poor. Avoid and go to an independent, especially don't get value for money at Debenhams for flowers.”

Helpful Report

Posted 8 years ago

“The ordering was easy and the flowers themselves WOULD have been great except that the postman took them back to the post office and there was no indication that the failed delivery was flowers! That meant that it was three days before my sister in law went to pick them up - and was very disappointed when she did! This is a weakness in the system that could do with being fixed.”

Helpful Report

Posted 8 years ago

“Bought the £50 boquet of flowers with a 50% off voucher so only paid £25. Even for the half price, i was disappointed with both quantity and quality if flowers. Not really worth £25 neverming the £50. Have bought better flowers from interflorafor less money. Not going to buy flowers again from debenhams if this is their standard.”

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Posted 8 years ago

“Sent some gorgeous sympathy flowers to my friend whom had recently lost a loved one.”

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Posted 8 years ago

“Disappointing. Smallish bunch of flowers and they didn't last more than a couple of days.”

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Posted 8 years ago

“The flowers were bought and sent as a gift. Took slightly longer than I originally thought though I was updated on progress daily by email until delivered. Apparently they were " gorgeous" and we're described exactly as advertised photograph. Sorry I am unable to account for packaging freshness or how long they lasted.”

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Posted 8 years ago

“Arrived a day late, not much use for Birthday flowers is it?”

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Posted 8 years ago

“Got the delivery date wrong which was a bit crucial as it was for Valentines day. They put the problem right with a replacement (on the correct date), but this should not have happened, hence the poor rating.”

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Posted 8 years ago

“Ordered flowers for a friend's moving home welcome present. They arrive on time and were well received and look amazing. Was very pleased.”

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Posted 8 years ago

“Awful and I have been waiting on a refund which is taking forever. The flowers were of poor quality and a couple were sagging and the leaves looked like they had been burned in hot sun. Not good enough I have to keep asking what is happening with my update on refund, do not buy shocking customer service.”

Helpful Report

Posted 8 years ago

“Awful. Delivered incorrect date. Flowers didn't even last 5 days without dying. Raised complaint. No replies until I started to tell everyone on social media site and was given another email address. Replied instantly and eventually agreed to refund. Still waiting for refund though 17 days after raising first complaint. I won't be using debenhams flowers again!!”

Helpful Report

Posted 8 years ago

“poor quantity, poor quality flowers for the price. sorry but wont be buying flowers from debenhams again”

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Posted 8 years ago

“Flowers lovely but not delivered on the day requested”

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Posted 8 years ago

“I (and more importantly was my wife) were very pleased with the quality and timley delivery of these flowers, it added to the enjoyment of the day”

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Posted 8 years ago

“Flowers arrived earlier than specified ruining my suprise. The customer service rep suggested another bouquet of flowers to remedy the issue....... The flowers were supposed to be purple and red, we ended up getting white and red. After a pain staking lay slow customer service response time we are now 16 days down the road and I am still waiting on a response as to why I do not have a store credit. With Mother's Day looming this is not looking good.”

Helpful Report

Posted 8 years ago

“Disappointed as the Lillies never opened properly. As these are my Wife's favourite I had hoped for better. The bouquet included some roses, which had opened even though the brief said everything would be in bud form, and greenery in abundance but frankly not worth the billed value of £50.”

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Posted 8 years ago

“As these were sent to an ailing friend we did not see the flowers but our friend reported that they were very good and lasted well.”

Helpful Report

Posted 8 years ago

“Flowers despatched 2 days before delivery (which might be normal not knowing where despatched from) when viewing night of arrival was quite disappointed they looked very tired ,think i shall stick to buying from supermarket where flowers are quarter price and you can see how fresh they are.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews