Login
Start Free Trial Are you a business?? Click Here

Debenhams Flowers Reviews

3.7 Rating 3,374 Reviews
62 %
of reviewers recommend Debenhams Flowers
Read Debenhams Flowers Reviews
Visit Website

Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sunflowers were fed, watered and kept in sunlight for a full week. But still did not open fully and bloom.
Helpful Report
Posted 8 years ago
Got these for my mother in law who phoned me with tears in her eyes as they were so lovely! Ordered on Saturday and they were delivered on time on the Sunday - amazing. Would definitely order here again - thanks :)
Helpful Report
Posted 8 years ago
Delivered on time and made someone happy
Helpful Report
Posted 8 years ago
Delivered on time and in perfect condition
Helpful Report
Posted 8 years ago
flowers were a present for a work colleague she was over the moon with autumn colours
Helpful Report
Posted 8 years ago
Very nice large deep red roses, on time, well boxed, and got an 'ooh' as they came out of the box. What you want from a gift. I'm a happy customer!
Helpful Report
Posted 8 years ago
Fantastic first experience ordering through Debenhams for my niece's celebrating moving into her first home. Thank you for making it extra special!!
Helpful Report
Posted 8 years ago
You're welcome! Thanks for letting us know. We love to hear about the stories behind the orders.
Posted 8 years ago
Working away from home quite often I need a florist I can trust. Debenhams provide superbly fresh quality flowers at very good prices. What's more Debenhams efficient delivery service has never let me down, the flowers arrive on time every time.
Helpful Report
Posted 8 years ago
It was first time I used Debenhams Flowers and flowers were absolutely beautiful, delivered on the correct day. I am very happy with service received. Definitely will use it again
Helpful Report
Posted 8 years ago
Sent as a 'Thank You' and the recipients wwete delighted with the flowers and Procecco. Great to be able to send both directly from my 'phone. Beautiful flowers!
Helpful Report
Posted 8 years ago
We appreciate the feedback, even if you have given us a craving for some Prosecco.... at 11 in the morning.
Posted 8 years ago
My Mum was delighted with the flowers and the birthday balloon!
Helpful Report
Posted 8 years ago
Flowers delivered to my sister on time and were a beautiful birthday display
Helpful Report
Posted 8 years ago
You delivered flowers refusing to tell my sister who had sent them. This is really sick. My poor sisters husband died the day befor .
Helpful Report
Posted 8 years ago
We're so sorry for your sister's loss. If a sender has not completed a gift message and the recipient wants to know the sender's identity, it is our policy to contact the sender for permission to disclose their details as often our customers wish to remain anonymous. In your case we attempted to call you and sent you an email. We appreciate that this is a difficult time for you and your sister but every effort was made to resolve the issue.
Posted 8 years ago
my girlfriend loved them and they lookwed amazing, arrived very well protected as well so top marks all round
Helpful Report
Posted 8 years ago
I purchased this gift for my parents birthday. They called me to say how beautiful and lovely they were. I found the debenhams ordering process very professional and clear. Will definitely be using debenhams flowers again.
Helpful Report
Posted 8 years ago
Unfortunately the roses did not last 3 days! Such a shame as it was a birthday gift
Helpful Report
Posted 8 years ago
We're sorry to hear that. The good news is we guarantee our bouquets for 7 days. One of our team will be in touch to help.
Posted 8 years ago
I had flowers sent to a cousin recently bereaved and when I spoke to her she said the flowers were so beautiful. Thank you Debenhams Flowers x
Helpful Report
Posted 8 years ago
Ordering was easy, Flowers delivered on time. Unfortunately the flowers that arrived were not as great as the picture dictated on your website.
Helpful Report
Posted 8 years ago
A bunch of decayed and rotting stalks were delivered.
Helpful Report
Posted 8 years ago
Since you used the free untracked delivery service it's unfortunately impossible to know exactly why it took Royal Mail almost 2 weeks to deliver your flowers, as this goes out with the normal post. Once you contacted us we immediately refunded you. Sorry that you had a poor experience.
Posted 8 years ago
I ordered Sugared Almond Ultimate Birthday Size Large - £6.00 for my mother's 85th birthday. Although I paid extra for "large" we found the bouquet very disappointing with just a few stems. The teddy was okay and a balloon, which was also tiny but to be expected I suppose. But it left me seriously wondering what "normal" size would have looked like. It does clearly state how many stems but it just looked very small and weak with no extra green and all fitted in my mum's normal small vase. They were delivered on time, in a box, so no complaints there; just don't really feel it was value for money except that I had a 20% code which helped. If I had paid full price I really would have been unhappy. Sorry Debenhams, I won't be using you again.
Helpful Report
Posted 8 years ago
No apology necessary - we can't win them all. Sorry you were disappointed and sorry to be losing you.
Posted 8 years ago
Debenhams Flowers is rated 3.7 based on 3,374 reviews