Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was enticed to buy flowers for Mother's Day through the Debenham website and an offer of a £5 discount. The flowers were lovely, but there wasn't anywhere to put the discount code so I couldn't claim the discount. My Mum was very happy with the flowers but I did feel tricked into buying them from Debenhams which took the shine off it a bit for me and I probably won't order them from here again.”

Helpful Report

Posted 8 years ago

“Quality of flowers poor ,tiny lily buds green and tight roses small heads in bloom brown tinged and drooping heads, condition very poor arrived brown and wilting clearly stored badly, nominated day delivery missed all in all would not use again”

Helpful Report

Posted 8 years ago

“Flowers arrived without chocolates which were meant to be included. Contacted customer services and got a stock response about slow replies due to mothers day. Four weeks later they have still not had the courtesy to reply. Never again!”

Helpful Report

Posted 8 years ago

“I often send my mother flowers but the first time I have sent via debenhams. The flowers didn't look fresh on arrival and only lasted a few days. They also did not look like what I ordered. I won't be buying flowers from Debenhams again.”

Helpful Report

Posted 8 years ago

“The flowers were lovely, true to the image on the website, however the bunch was a little smaller than expected for the money, nonetheless pleased with the quality.”

Helpful Report

Posted 8 years ago

“Flowers were ordered for Mother's Day. Said in the small print that they might not be delivered on the nominated day. They weren't. Good job I booked the delivery for the previous day. I chose flowers with free chocolates. No free chocolates were enclosed. I queried this and was informed they were subject to availability! I have have been offered £1 for the chocolates or £5 on my debenhams account. I have sent numerous emails asking if the £5 credit is on my debenhams account or flowers account. No response. I informed debenhams I would not be ordering flowers from them again or recommend them to friends and family.”

Helpful Report

Posted 8 years ago

“Ordered two different bunches of flowers for two mums - delivered on time and both mums very pleased.”

Helpful Report

Posted 8 years ago

“Flowers did not arrive when promised, so missed mothers day. (Booked for delivery on friday, arrived on monday) When they eventually arrived, they were not very generous and in poor condition. I was embarrassed by the state of my gift, and I will never buy from Debenhams flowers again.”

Helpful Report

Posted 8 years ago

“Flowers didn't look anything like what they did in the picture and for the price there were hardly any there will definitely not be ordering from debenhams again!”

Helpful Report

Posted 8 years ago

“I ordered this bouquet for my mum. When they arrived they were all in bud and lasted for 2 weeks. They were unbelievably fragrant. My mum was thrilled with them and I shall definitely order from you again.”

Helpful Report

Posted 8 years ago

“Having received a beautiful bouquet of flowers as a birthday present from debenhams I decided to use them for Mother's Day. Very very disappointed. Not the quantity of flowers I ordered for the 'large' option and the flowers looked very sad. Won't order from them again. Very disappointed indeed”

Helpful Report

Posted 8 years ago

“My mum says the flowers were lovely..... I was kept informed of the delivery status at all times which was very reassuring.”

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Posted 8 years ago

“I was really pleased with the service and my friend absolutely loved the flowers. I would definitely recommend the service and I will use it again.”

Helpful Report

Posted 8 years ago

“I ordered flowers for Mother's Day, they were appalling quality and I complained. I was told my money would be refunded as yet I am still waiting for the refund!!!!!! Will not be ordering flowers again this is the second time I have been disappointed !!!!”

Helpful Report

Posted 8 years ago

“Appalling quality flowers sent to both my mother and wife. The bunch, as I certainly wouldn't call it a bouquet, was very sparse with far too much 'foliage'. The roses were brown and they died about 3 days before the lilies even opened! What made matters worse was the fact that I did online complaints requesting a resolution to my issue(s) and despite being advised that I would receive a reply after a couple of days, due to them being so busy with Valentine's Day, I am still waiting some 7.5 weeks later!! Very poor product matched by very poor service.”

Helpful Report

Posted 8 years ago

“Easy to order and i think the recipitent liked them”

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Posted 8 years ago

“Lovely fresh flowers even though they arrived a week early for Mothers Day!”

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Posted 8 years ago

“Was disappointed when I saw the flowers at how small the bunch was and sparse the flowers”

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Posted 8 years ago

“Flowers not delivered to neighbour as requested, instead taken back to Royal Mail delivery Center, in no water. When picked up following day many were dead! Sent complaint email but had no reply. Very bad service”

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Posted 8 years ago

“Beautiful flowers delivered that really impressed my mum so I was chuffed as my mission was accomplished.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews