Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was over the moon with her flowers. Thank you”

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Posted 8 years ago

“EXCELLENT QUALITY AND QUANTITY OF BUDS. NICELY PACKAGED. DELIVERED ON TIME.”

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Posted 8 years ago

“Flowers lasted for 3-4 weeks , would use you again great flower. Thank you”

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Posted 8 years ago

“Recipient loved the flowers. Thought they were beautiful xx”

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Posted 8 years ago

“Great service, flowers were beautiful. However, the order arrived 4 days earlier than planned!”

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Posted 8 years ago

“Very disappointed with the service and the quality of the flowers. I bought two bouquets for Mother's Day and not only was one of them not what I ordered but they were both dying by the time they arrived. I have complained several times to their customer services online and they have not got back to me. I will not be using them again.”

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Posted 8 years ago

“Flowers late and arrived in an unacceptable condition. Unable to contact support centre via contact form, email or helpline (at a substantial cost to myself). Was offered a full refund which I never received. A very poor star rating is too good for this service.”

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Posted 8 years ago

“Ordered flowers for.mothers day, which arrived two days late.and also not the flowers I ordered. Attempted to call CS on numerous occasions and in an infinite queue. Gave up after 20 minutes waiting. Now have big mobile bill! :(. Also sent email to Debenhams requesting a call regarding the order. Still waiting for a response nearly a month later. Considering legal action very disappointed. Would not recommend or use again .”

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Posted 8 years ago

“very few flowers. I will just buy a bunch next time and spend the money driving myself to deliver them”

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Posted 8 years ago

“Gorgeous flowers - delivered as requested. Very happy customer”

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Posted 8 years ago

“I ordered flowers for mothers day...on arrival the flowers...roses where wilted and there was only 4 rises with green foliage which cost £26.99...on complaining and sending pictures. ..Debenhams agreed they were sub standard. It took nearly 4 weeks for the matter to be resolved as my emails where not answered in a timely fashion..and I had to call them in the end to get a full refund.”

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Posted 8 years ago

“Very quick,efficient service, keeping me informed at all stages. Would recommend highly.”

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Posted 8 years ago

“flowers arrived on correct day through normal post roses were dead and never opened. Mum and I were very dissiapointed. to uch work for me to complian. Would not buy again.”

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Posted 8 years ago

“I ordered the flowers for my Grandma's Birthday and picked a date when I knew she would be at home. A few days before the delivery date I was emailed to say that they could not deliver on that date as it was Easter, surely they were aware a few months before as to when Easter is??? So I had to pick another date which I was not happy about, as I live in a different country to my family I didn't really have any other choice. I don't think I will be using Debenhams again.”

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Posted 8 years ago

“Ordered Mother's Day premium lily & rose £22.94 - rose buds had fallen off and those that were open were brown and dead looking with the leaves mottled and brown. The lilies were also in the same poor condition. Mum (83 years old) was very upset and disappointed and I will never use Debenhams flowers again. I made a complaint via email on 7.3.16 and although I received an automated acknowledgement of my email I have never received a reply. I repeat, I will never use Debenhams flowers again.”

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Posted 8 years ago

“Beautiful flowers delivered on time. Great value for money.”

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Posted 8 years ago

“Dear Customer, This is an automated email to keep you informed regarding the status of your order delivery reference (ITEM-100209708-9714-340318) . Your order has been delivered. We hope everything is to your satisfaction and that we see you again soon. Kind regards, Debenhams Flowers This is the message i received from Debenhams , and still to date no other response flowers were already half dead when delivered .Four of the roses heads were loose in the wrapping”

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Posted 8 years ago

“Flowers weren't as described. Turnt up late so ruined surprised. Over all disappointment.”

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Posted 8 years ago

“Was not happy with the flowers I got delivered. They did not look like the photo, was embarrassed when I saw them at my mums. Have email you already to say this & my email has been ignored....”

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Posted 8 years ago

“Packaging ok, the flowers where smaller than expected and died within three days of purchase. I followed all guide lines and was very disappointed that my mums flowers for Mother's Day did not last a week.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews