Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

Company Reviews

Questions

Visit Website

Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

Write Your review

Tell us how Debenhams Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and the delivery time was perfect . I would use the service again.”

Helpful Report

Posted 8 years ago

“The flowers arrived in a timely way and the actual bouquet was everything it was advertised as. Flowers were very beautiful and well presented”

Helpful Report

Posted 8 years ago

Lovely! thanks for letting us know!

Posted 8 years ago

“The flower was nice but it didn't come in a vase although it is advertised as "Gift: Free Vase" (it is written even in the confirmation email).”

Helpful Report

Posted 8 years ago

Hi, we have now spoken to you and resolved the issue. We hope you enjoy the vase! Regards, Customer relations

Posted 8 years ago

“The flowers arrived on the day stated and my sister loved them - they were beautiful”

Helpful Report

Posted 8 years ago

It's always nice to hear we've helped make someone happy! Thanks, Customer relations.

Posted 8 years ago

“They arrived on time. Didn't see them (I live abroad), but my mum seemed happy with them.”

Helpful Report

Posted 8 years ago

“The delivery of the flowers were extremely fast. Purchased just before 9pm and we're delivered less than 12 hours later. The flowers themselves seen fresh and good quality. However, even paying the extra £5 for a large bouquet the number of flowers included was very poor compared to ones received from other florists.”

Helpful Report

Posted 8 years ago

We're sorry to hear you were unhappy with the size of the bouquet. Thanks for taking the time to let us know!

Posted 8 years ago

“Excellent service along with very good quality flowers”

Helpful Report

Posted 8 years ago

“Paid extra for the Large bouquet - the size is pathetic probably smaller than a standard bouquet if anything - really dissapointed. Also paid for next day Delivery and delivery took 2 days and nothing was done to amend this, won't use again.”

Helpful Report

Posted 8 years ago

Hi Henry, we're sorry to hear that you were unhappy with the bouquet. Your feedback has been passed accordingly. The flowers were requested to be delivered on a specific date selected when the order was placed. This was done accordingly. We never like to hear that someone had a disappointing experience and we're sad to to lose your custom. Kind regards, Customer Replations

Posted 8 years ago

“They were a gift, but I was told they were amazing and the smell was fantastic.”

Helpful Report

Posted 8 years ago

Success! thanks for letting us know!

Posted 8 years ago

“I ordered the bouquet for my Aunt's 90th birthday. Communication regarding the delivery was good from order to delivery. I did not see the flowers but my Aunt said that they were lovely and was obviously very pleased with them. I would use this service again.”

Helpful Report

Posted 8 years ago

“I am very pleased with the reliable and efficient service that Debenhams Flowers provides and will continue to use them whenever required. The website is easy to navigate and their prices very reasonable. The flowers/plants arrive when they say they will. I would recommend them.”

Helpful Report

Posted 8 years ago

“I was disappointed that they didn't have the balloon I ordered in stock. So they substitute the happy birthday balloon for a congratulation balloon without any notifications. it was embarrassing for me when they received the gifts with it saying congratulation”

Helpful Report

Posted 8 years ago

Hi Jimil, sometimes it's necessary to replace elements of an order if we have stock issues. Due to the importance of delivery deadlines with birthday flowers, we do have to act quickly sometimes. It's rare, and we generally find something suitable but obviously not in this case. We have spoken to you about this and hopefully resolved the issue to your satisfaction. Regards, customer relations

Posted 8 years ago

“Great quality every time!”

Helpful Report

Posted 8 years ago

“Happy recipient, that's the most important thing”

Helpful Report

Posted 8 years ago

“Flowers arrived earlier than expected on day of delivery. Ordering was hassle-free. Good choice at competitive price compared to competition.”

Helpful Report

Posted 8 years ago

“Beautiful flowers. The recipient loved them.”

Helpful Report

Posted 8 years ago

“Easy to order and prompt delivery and good quality flowers and presentation.”

Helpful Report

Posted 8 years ago

“Cake was a bit smashed up, but otherwise ok.”

Helpful Report

Posted 8 years ago

“Very easy to order but confused about the tracked delivery that I didn't need but was the only option”

Helpful Report

Posted 8 years ago

“A timely delivery and a beautiful birthday bouquet.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews