Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not believe that the postage man took these back to the depot without leaving at neighbours. Unfortunately these were for a bereavement . to which our colleague was not in .”

Helpful Report

Posted 8 years ago

We're sorry to hear about this situation. One of our customer service team has emailed you and is awaiting a reply to discuss this issue further.

Posted 8 years ago

“Easy purchase, arrived on time. Would really have liked the option of a bigger box of chocolates, but the whole package was lovely and the flowers are still looking beautiful 12 days after delivery.”

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Posted 8 years ago

“Beautiful pink roses deliverd on time, in great condition and opened over the following week, they were huge and my wife was very happy with them. Will definitely use Debenhams Flowers again.”

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Posted 8 years ago

“My friend received these flowers on the day expected and was overwhelmed with how beautiful they were and in such great condition. I used the 'go larger for £5 extra' option and the bouquet didn't disappoint. Wonderful value for money and my friend sent me a picture of the flowers in her home, which exactly matched my expectations of the bouquet featured on the site. Easy to use site with lots of choice, as a first time user I will definitely use the service again, many thanks to those working behind the scenes.”

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Posted 8 years ago

“Easy to order. Kept me informed of delivery. Delivered on time.”

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Posted 8 years ago

“There wasn't many flowers within the bunch so not worth £20. Also it says on website they would be in bud but they werent.”

Helpful Report

Posted 8 years ago

Hello, we're sorry to hear that the flowers fell short of your expectation. We do advise that some of the flowers may be in bud, but it depends on the type of flower in question. Thank you for taking the time to share your experience. Kind regards, Customer Relations

Posted 8 years ago

“Good tracking and my friend was very happy with the flowers which was the most important thing.”

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Posted 8 years ago

“Normally very good! on this occasion the pink roses had yellowy curling petals, so it looked like they were a few days old already. Usually the flowers are immaculate, the delivery has always been great too! ordering is always nice and easy.”

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Posted 8 years ago

“So speedy!! And absolutely beautiful blooms, great that it came with a vase and lovely packaging”

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Posted 8 years ago

“I sent the flowers, for my sisters birthday. Obviously I have not seen them but, she said they were beautiful. The service was excellent and, the tracking kept me up to date, with what was going on. Wouldn't hesitate to use them again.”

Helpful Report

Posted 8 years ago

“Easy service to use and a great selection of flowers to choose from.”

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Posted 8 years ago

“Flowers arrived on time, were well presented well and looked very nice. However, they only lasted about 4/5 days before they started to look 'sad' and had to be binned, we had hoped they would last longer.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to feedback and sorry to hear your flowers didn't last very long. One of our customer service team has now been in contact with you.

Posted 8 years ago

“The flowers shown on the pictures are a true reflection of what you get !! The flowers are fresh and could easily last beyond 3 weeks if you do give it adequate care and love. The flowers do come in a box that might take the recipient by surprise, so just be prepared for that. Pricing wise not the cheapest, but you get what you pay for, and most flowers above 30 pounds does come with fresh tracking shipping, so its predictable !! Highly recommended !!”

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Posted 8 years ago

“Bought flowers for mother day, they arrived on specified date and were as lovely as the picture online. Good value too and was also given discount codes for future purchases.”

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Posted 8 years ago

“Easy to use service with a wide selection of flowers priced reasonably.”

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Posted 8 years ago

“User friendly site prompt delivery my daughter was delighted with flowers.”

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Posted 8 years ago

“Disappointing! Flowers did not look as advertised, bruised roses and struggled to last 5 days.”

Helpful Report

Posted 8 years ago

Hi, thank you for your feedback. One of our team has been in contact with you and I understand the the issue is resolved to your satisfaction. Kind regards, Customer relations

Posted 8 years ago

“The flowers were delivered on time and in very good condition. The recipient was delighted with the good quality flowers.”

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Posted 8 years ago

“I ordered flowers for my mum's birthday as I couldn't be there on the day. However when I saw what had arrived the next day they were dead.”

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Posted 8 years ago

Hi Natasha, you contacted us about the issue when it occurred. Thank you for giving us that opportunity. Hopefully you were satisfied with the eventual resolution. Apologies again for the poor quality of your original order. Regards, Customer Relations.

Posted 8 years ago

“The website is great and really easy to use when ordering last minute flowers! my friend was really happy with the product, however my only feedback is the happy birthday balloon we ordered said congrats but still worked as she her baby is due next week!”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews