Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the roses and a wine to give to my partner on Valentine's Day. The roses were nice and beautiful but the wine was missing... I got the refund for the missing item but it was disappointing as my partner didn't get the wine.”

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Posted 8 years ago

“Lovely flowers bought as a gift. Lasted a day then they deteriorated after this. No good value for money”

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Posted 8 years ago

“Beautiful flowers delivered promptly on a Sunday with good updates by text on the delivery. The flowers are easily as good as or better than the internet picture. Thank you Debenhams.”

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Posted 8 years ago

“Very unsatisfied, flowers turned up wilted and not in a good condition at all. Will not use again”

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Posted 8 years ago

“very very happy will use them again”

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Posted 8 years ago

“I did not see them but the recipient said they were lovely.”

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Posted 8 years ago

“Bought the flowers as part of my sisters 50th B/Day present. She called me to thank me but said the flowers weren't fresh except for the lilies . I saw the flowers later that day, most of the carnations were brown at the tips and the roses were all open and losing their petals. I have used your flower service before and the flowers were all fresh so I'm very disappointed with this order”

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Posted 8 years ago

“Very disappointed in these flowers. Having paid 50 pounds for a decent bunch on Valentine's day, they arrived in a tiny box all squat and dying!! I could of gone done to my local supermarket and bought a bunch for 20 pounds and they would have been 10 times better than these!”

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Posted 8 years ago

“I ordered a single stem rose as a valentines gift for my mum. She was very impressed with how it was packaged & the fact that it came with its own glass vase. Shall certainly be using you again next year. Great value for money & fab service. Thank you!”

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Posted 8 years ago

“On time, well packaged, in bud as promised and well received. Great service.”

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Posted 8 years ago

“Ordered Extemley early in advance. Flowers arrived at 6pm. What's the point? May as well have not arrived. Should give delivery slots”

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Posted 8 years ago

“I have been promised with the code to enter for 10% discount, which I did not received, but flowers were good, delivery timing was good, but would be good if the discount was given which was promised.”

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Posted 8 years ago

“Unfortunately the card that I wrote was not included in the delivery which was disappointing, But the flowers were definitely 5 star and they arrived on time. I ordered the roses and tulips and found that it's important to removed the first layer of petals on the roses otherwise they can look a little old. Overall lovely flowers!”

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Posted 8 years ago

“Completely confusing that a 'glitch' in the system means when you receive your confirmation email, your billing address is given as the shipping address, despite having already provided a 'recipient's address.' Resulted in a morning spent on hold as the flowers were due to be sent to a work colleague. When the phone was finally answered, I was told I would be called back due to a bad line (their end!). No phone call back. I called again and, after being left on hold for far too long again, I was finally told about the 'glitch' in their system. Why has this not been fixed? I cannot imagine the number of times your customer services agents must have to explain away the very same glitch to different customers every day.”

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Posted 8 years ago

“Flowers were great and the free chocs was a bonus! Very happy with this service would use again for sure!”

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Posted 8 years ago

“Flowers arrived in a real shoddy state. Disappointed really as they are now in the bin”

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Posted 8 years ago

“Although the selection of flowers are nice and we'll thought out, the quality of the flowers, in particular the roses is poor. It is embarrassing to give someone a bouquet where the flowers are a bit shabby and blackened round the edges!”

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Posted 8 years ago

“Very disappointed! I ordered flowers for my wife for Valentine's Day thinking that for £50+ they would be great. I expected that whilst paying more than my local shop that the extra I paid would be reflected in quality flowers. This is not the case received on Sunday and three roses blackening and dying by Tuesday. Shame that I can't copy and paste a photo on here. Lesson learned you don't always get what you pay for!”

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Posted 8 years ago

“my wife loved the rose and freesia combination. my only criticism is the card attached. the writing was so small , millimetres tall that I could hardly read it”

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Posted 8 years ago

“Ordered for Saturday delivery. Delivered on a Friday when at work meaning they spent night in depot and had started drying out. Wouldn't use again due to this.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews