Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

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“Delivered on time. Good quality for price paid. Would use again.”

Helpful Report

Posted 8 years ago

“Beautifully wrapped and presented, a perfect Mothers Day gift”

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Posted 8 years ago

“Flowers ordered for my mum & mother-in--law for mothers day. Arrived on specified day. Quality poor as already wilting, didn't last more than a few days! Contacted customer service by email a number of time, re complaint, received no reply, just generic email saying they were busy due to it being mothers day, same reply two weeks later ..... go figure! Won't be using this service again.”

Helpful Report

Posted 8 years ago

“Flowers were lovely but delivery man left them downstairs in office and it was only by pure luck that someone in my daughters office spotted them as there are quite a few companies in there xxx he only had to walk up one flight of stairs to take them to my daughters office”

Helpful Report

Posted 8 years ago

“It is difficult for me to write a review on the flowers I purchased as they were sent to my Mum at her Nursing Home on Mothers Day and I did not see them. However, I received flowers from my daughter on Mothers Day from Debenhams Flowers and was not happy as one of the cream rose heads had broken off completely in the box and the pink carnations all looked a bit dry and they shrivelled a few days later. By the time the lillies started to open I had to remove them from the rest of the bunch as they had all gone over far too quickly. That said, I have not had the heart to tell my daughter, she would be really upset!”

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Posted 8 years ago

“Flowers arrived on time and were beautiful, my mother kept them for 2 weeks saying the smell was fantastic all that time!”

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Posted 8 years ago

“Delivery was fine but the flowers were of poor quality. Wilted very soon after delivery. Would not order from again.”

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Posted 8 years ago

“The flowers arrived on time and my had adequate water to sustain them until arranged in a vase. They lasted just over the week.”

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Posted 8 years ago

“Flowers were good until my mothers, postman threw them over her garden gate, as she was not quick enough to answer the front door, she's in her 80s Kind Regards M Childs”

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Posted 8 years ago

“Nice flowers, slow delivery... considering I ordered these for mother's day - they only arrived very late in the evening which was a disappointment.”

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Posted 8 years ago

“Flowers arrived and they looked very poor and died within the week. I bought them for my mum for Mothers Day and I was embarrassed by them. Never again.”

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Posted 8 years ago

“The flowers weren't delivered on the day I requested, so ruined the occasion and they didn't even last a week. Won't be ordering flowers again”

Helpful Report

Posted 8 years ago

“I was very disappointed in the flowers when they arrived very small bunch in comparison to the picture. I was disappointed to give this as a Mother's Day gift.”

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Posted 8 years ago

“Quality of flowers has been poor. Website not issuing confirmation of orders and orders being delivered before requested date. All the issues addressed by customer service however you don't expect poor quality and with flowers the receiver doesn't necessarily want to say 'thank you, there poor quality'. So I'm not sure.I'm a fan”

Helpful Report

Posted 8 years ago

“Both Mum and Mum -in-law were very pleased with flowers particularly the lilies. Got brownie points I think”

Helpful Report

Posted 8 years ago

“I will never buy flowers from debenhams again. They turned up half of them were dead. There were no chocolates or card. I complained and it took two weeks for a response. To was basically told if I bought more flowers I would get the chocolates. I will stick with marks and spencer. Better quality and most definitely better service.”

Helpful Report

Posted 8 years ago

“Flowers as delivered were in poor condition and were already wilting. They only lasted a couple of days. Very disappointing. Flowers for my mother in laws order were similar. Despite complaining to Debenhams a number of times never received a reply. Will not use this service again. Very poor service.”

Helpful Report

Posted 8 years ago

“I have written to Debenhams complaining about my flower delivery. They took four days to deliver, they were in poor condition when they arrived, the carnations had already gone brown. I have written twice and as yet had no reply.”

Helpful Report

Posted 8 years ago

“The flowers were terrible and left me feeling very embarrassed on Mother's Day! They looked nothing like the photos, and the lollies were about a week away from blooming while the roses were on the cusp of dying so you never got to see them all in bloom. Very small and very pathetic. Not happy at all!”

Helpful Report

Posted 8 years ago

“Flowers were OK but hassles with delivery and nightmare getting hold of customer service. Won't use again.”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews