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Debenhams Flowers Reviews

3.7 Rating 3,374 Reviews
B-
Happiness Grade
B-

Customer Service - Good

74.26%
Industry Average
I am not a romantic person and I am easily distracted. I purchased a year's subscription of flowers for delivery; one each month so this took away my absent-mindedness! The flowers arrived on time, in excellent condition and were very well-presented. I would recommend this service to other like-minded, forgetful individuals whose partners deserve recognition.
posted 7 years ago - Mr Alan Aylott
The flowers are always beautifully presented and good value! Great service when I had a problem- as a vase cracked during delivery but customer service were very responsive and dealt accordingly.
posted 7 years ago - Siobhan Craze
Really good quality and service. Will continue to use.
posted 7 years ago - Annie Taggart
A beautiful bouquet of roses were ordered for my sister and the delivery was on time. Will definitely use the service agiain
posted 7 years ago - Nadia Moxon
My mum was very happy with her flowers, they arrived on time. Though was a tad worried when I recieved a letter from Debenhams saying their flower provider had been hacked. Am nervous about using the service again.
posted 7 years ago - Jan Wallace
Flowers were poor, but after sales service was good. Got the issue resolved reasonably quickly
posted 7 years ago - Anonymous
I purchased a flower delivery from Debenhams for my daughter in law as she had just been in hospital, she was over the moon with them and i would recommend this service to anyone. Thank you very much. Jackie
posted 7 years ago - Jackie Smout
Good service - and great delivery efficiency. Much better than a lot of the competitors i've used in the past from a service and pricing perspective as well as range. Package arrived on time, and we had great reviews from our friends who loved it. Will definitely use Debenhams again.
posted 7 years ago - Anonymous
Debenhams online order was easy and great value for money. One bouquet I ordered arrived a day later than promised but otherwise great service.
posted 7 years ago - Anonymous
Excellent service and updates on the delivery of my order.
posted 7 years ago - Karen Kelsey