Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were suppose to be delivered in bud to bloom at home all fully bloomed and died after 5 days”

Helpful Report

Posted 8 years ago

“Do you really have to make my mother cry with the quality and appearance of your flowers the delivery was wonderful I was able to track them all the way minute by minute from here in Spain and then call her on the phone when she received them. Keep up the good work and thank you.”

Helpful Report

Posted 8 years ago

“Flowers delivered the day after Mothers Day having paid for Sunday delivery, utter disgrace. Emailed customer service numerous times and got automated emails saying we will respond in 48 hours. Got nothing so called and instantly offered money back. Appealing service from a company I would expect more from”

Helpful Report

Posted 8 years ago

“Flowers arrived in a terrible condition, half dead and limp, absolutely nothing like the photograph on the website and half the size. These were supposed to be a gift for my mother on Mother's Day but they were in such a poor state and so embarrassing they ended up at home and then eventually in the bin with me forfeiting my own gift from my partner so I would not show up empty handed to my mothers house on Mother's Day. Will never order from this site again.”

Helpful Report

Posted 8 years ago

“Really disappointed with the bouquet. Small and cheap looking, which when they weren't cheap and were meant to make a mum feel special on Mother's Day were a let down.”

Helpful Report

Posted 8 years ago

“Wrong flowers sent for mothers day and they were damaged. Sent complaint one week ago and yet to receive a response . Am looking for full refund and 2x £10 gift vouchers as compensation. In meantime have stopped shopping at Debenhams and cafe. Please respond. Thank you.”

Helpful Report

Posted 8 years ago

“Have used debenhams flowers a number of times recently and all deliveries have been perfect. Gorgeous flowers, on time and keep me up to date on progress. I wouldnt go anywhere else for flower deliveries now!”

Helpful Report

Posted 8 years ago

“Absolutely disgusting flowers! Embarrassing spent so much on mothers day flowers and lasted 2 days”

Helpful Report

Posted 8 years ago

“The flowers were absolutely beautiful, I assume they were out of water for a while though as they drank through the whole vase in the night so some were drooping a bit by morning. Also my mum received the wrong card with the flowers!”

Helpful Report

Posted 8 years ago

“Flowers arrived on time and were exactly as illustrated. Recipient was thrilled, thank you”

Helpful Report

Posted 8 years ago

“I wrote a complaint the day after it was delivered which was in March. And no one even got to me. The flowers came and was much smaller than expected and they were all dry. It was for mothers day. I thought mum would be happy opening it instead her face dropped. Horrible flowers. Never ordering from here.”

Helpful Report

Posted 8 years ago

“Got these for my Mum for Mother's Day and she said they were the most beautiful flowers she had ever had and lasted over 2 weeks! She still talks about them now a month afterwards.”

Helpful Report

Posted 8 years ago

“The flowers I ordered for mothers day we're rubbish two flowers were completely dead and they didn't last two days very disappointing from Debenham will never use Debenham flowers again”

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Posted 8 years ago

“I ordered what should have been a lovely bunch of roses and lilies for mother's day, but just 4 roses were delivered with no lilies and nothing like the description. I've emailed Debenhams Flowers' support mailbox three times over the past month and each has just been ignored! Very poor service.”

Helpful Report

Posted 8 years ago

“Beautiful flowers arrive on time in perfect condition well done Debenham”

Helpful Report

Posted 8 years ago

“The flowers were supposed to be scented as per description. But no scent whatsoever so I was very disappointed about that. Therefore I would've been better to buy from high street supermarket. Which would have been quarter of price. Flowers looked good and arrived promptly.”

Helpful Report

Posted 8 years ago

“very few flowers balloon tiny.”

Helpful Report

Posted 8 years ago

“2 bouquets of flowers arrived dead”

Helpful Report

Posted 8 years ago

“The flowers I ordered for a Mothers Day gift were wilted and had to be put in the bin five days after they were received. I received flowers from a different supplier as a Mothers day gift and the difference was night and day. The other suppliers flowers looked so much more vibrant, healthy and lasted a full 2 weeks. I know things can sometimes go wrong, so I contacted Debenhams flowers on the 9th of March. Their auto response said, as it was a busy period, it may be slightly longer than their usual 2 days, before I would receive a reply. 19 days have passed and still no response, despite me sending a second e-mail. So, unfortunately, in my view, the poor quality flowers have been matched by the poor quality customer service.”

Helpful Report

Posted 8 years ago

“Lovely flowers would recommend and great delivery service thank you”

Helpful Report

Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews