Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and perfect delivery but the flowers themselves were no way close to the quality of those in the picture on the web site and most had black edging on the pettles where the frost had got to them.”

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Posted 8 years ago

“The flowers died very quickly and half of them didn't bloom. Very very disappointing.”

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Posted 8 years ago

“good fast efficient service with good quality flowers”

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Posted 8 years ago

“Flowers ordered arrived in excellent condition , and lasted a long time . Recipient was surprised and delighted.”

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Posted 8 years ago

“My flowers arrived the day after I asked for!”

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Posted 8 years ago

“Delivery good was on time and right date ;) Items as described, quality as expected. However flowers lasted about 4 days so quite disappointed...”

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Posted 8 years ago

“Flowers we're superb ...delivered exactly when required. ...lasted 2weeks”

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Posted 8 years ago

“BEAUTIFUL FLOWERS, REASONABLY PRICED, EXCELLENT VALUE”

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Posted 8 years ago

“I ordered a deluxe bouquet of roses for my girlfriend on Valentine's day. What arrived, were not, by anyone's perspective, deluxe. I contacted customer services and didn't receive a reply. I chased them up and eventually got a response, they offered to send a new bouquet out as an apology, this never arrived. I emailed again and once again didn't get a reply. I found the head of customer services email online and contacted him directly, he didn't even bother to reply, instead getting someone else to handle my complaint. Almost 3 weeks past and eventually a bouquet arrived, even though I've asked for a refund, which never arrived. I was a first time customer, I shall never use Debenhams for anything ever again.”

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Posted 8 years ago

“I have to say that I was disappointed. Of the 12 red roses one had a stem and no flower and 3 of the other flowers had broken off their stems. Instead of my wife receiving 12 red roses she received 8. I expected better.”

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Posted 8 years ago

“The flowers I originally ordered to be delivered on the 9th Feb didn't show up, on the 10th Feb I spoke to someone about it and they apologised and said they would send out another bouquet that day which would arrive on the 11th Feb. That bouquet didn't arrive until 12th Feb and it was poor quality and looked nothing like the picture!! I will never use Debenhams Flowers again!!”

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Posted 8 years ago

“For valentines day Debenhams delivered the wrong item. Instead they delivered cheaper flowers to what I had ordered and paid for. There was no telephone number to contact. Customer services was conveniently closed. The only reason I ordered from debenhams was because the flowers were part of a gift set. And my message card was delivered with the incorrect item sent there wasn't any message card on the flowers. Very disappointing. Offer me a gift voucher when all I wanted was to give the correct flowers I had chosen and gift set with my message on the card. Ruined valentines day! The cheap wrong flowers delivered were half dead in a box and died within the next 4 days.”

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Posted 8 years ago

“Flowers arrived on time and looked great”

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Posted 8 years ago

“The flowers were delivered fresh and in good time on the day stated but I was disappointed with the size of the bouquet sent,I did get them on a special offer at half price so if I had paid the original £50 I would have been very very upset with them. Do over-all quality good, size poor.”

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Posted 8 years ago

“While I cant fault the delivery service for the flowers I purchased, I am somewhat dismayed at the quality of the rose and lilly bouquet choice I made. All but one of the rose stems withered considerably within 2 days of arrival and the lillys failed to open properly over the course of a week. The flowers were positioned on a dining table away from any direct source of heat so I fail to understand why this should have happened”

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Posted 8 years ago

“Flowers arrived on date as stated and as advertised.”

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Posted 8 years ago

“The quality and presentation of the flowers I ordered was very good. However I was disappointed that they were delivered 2 days prior to the date I had requested. I'd ordered them for Saturday 13th Feb, but they were delivered on Thursday 11th Feb.”

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Posted 8 years ago

“I specifically asked for the flowers to be delivered on the Saturday, they were delivered on Friday. And left with a neighbour, the roses did not last very long at all, 4 days max. I have a feeling that the product did not offer value for my money compared to past experience of other purchases. Long hard think before ever buying flowers from Debenhams again.”

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Posted 8 years ago

“Flowers half dead. real poor quality. I emailed Debenhams but got no reply. Shop elsewhere.”

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Posted 8 years ago

“Ording was prompt Delivery was adequate.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews