Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service. I have not actually seen the flowers as I sent them to a relative who is undergoing radiotherapy but she called to say they were lovely.”

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Posted 8 years ago

“The flowers were for a funeral that I couldn't attend, so can't comment on them, although they did look lovely on the website. The actual ordering process was smooth and easy, with 3 different sizes of each bouquet to choose from. They were delivered on time, as I had a message afterwards from a relative. I would definitely use Debenhams flowers again and recommend them.”

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Posted 8 years ago

“Valentines flowers arrived when expected and looked fab for about 2 days and then just wilted and died. Fair enough they did what they were supposed to for the occasion but would expect them to last a little bit longer than 2 days......”

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Posted 8 years ago

“Excellent service and lovely flower bouquet.”

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Posted 8 years ago

“Our delivery arrived promptly but upon opening one of the flowers head fell apart. The rest of the flowers were closed and designed to bloom when here. We are now on day 5 and the roses are wilting about to die, the Lilly's have yet to open. Unfortunately what we received never looked like the picture online. Very disappointed for a £50 bunch of flowers. I did contact Debenhams Flowers on day 3 but have not had any response. Poor customer service too. Upsetting as these were for my wife's 30th birthday.”

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Posted 8 years ago

“Flowers died within 4 days of receipt of them, expected them to last longer at £41.99 even more so as they were "guaranteed" to last 7 days, won't be using debenhams flowers again.”

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Posted 8 years ago

“The flowers turned up by 1315 I would rather prefer a morning delivery by about 1030”

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Posted 8 years ago

“Delivered on date requested. My daughter was very pleased with the flowers in celebration of her birthday.”

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Posted 8 years ago

“I must admit I was a little disappointed when I returned from my charity cycle challenge to Vietnam and Cambodia on Monday to hear that the rose and teddy that I ordered for Valentine's day had just been left at the door of my girlfriends house, even though I expressed that the delivery person needed to knock loudly. Not only that but my girlfriend also said that there was no message written on it; she had to assume it was from me. Given the amount of money it cost to deliver I feel let down.”

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Posted 8 years ago

“Easy to order, great value, looked great on the day (Saturday delivery), now Tuesday and beginning to wilt, probably rushed along at this time of year”

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Posted 8 years ago

“Good reliable service - the timed slot could have been advised slightly earlier though.”

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Posted 8 years ago

“Beautiful spring bouquet ordered, hyacinths, tulips and narcissus. Absolutely gorgeous, fresh flowers delivered. Smelt fab, looked amazing. Flowers weren't very open, we're just open enough to see colours. Never used debenhams flowers before but was very impressed and would definitely use again and recommend to others.”

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Posted 8 years ago

“Nice flowers at a reasonable price delivered a day early but all good”

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Posted 8 years ago

“disappointed with the size of Valentine package of roses, ballon and chocolate from what you see in your advertisement. The advert shows a bigger ballon and big box of chocolates to what you get. Plus Debenhams were promoting the Valentine package with a discount only if you had the flowers on the 5th Feb a bit too early for the actual day. All in all very disappointed for what you got at the price.”

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Posted 8 years ago

“Bit disappointed with the flowers - not as many as shown in pictures and roses a bit beaten up. Dying after 3 days. Nice arrangement though.”

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Posted 8 years ago

“The flowers I ordered cost £49.99. I expected a very generous bouquet for this price. When I saw them I was utterly shocked with what was presented. What was received would have cost no more than £20 from any self respecting florist and would have cost no more than £10 from any supermarket. I will never order from debenhams flowers again.”

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Posted 8 years ago

“I am very disappointed with the flowers. They were for my Mum's 75th birthday and I paid extra for a large bunch. I have sent Debenhams a photo as per their request, but have not heard back from them as yet. I will not be ordering from them again. Marks & Spencer's flowers are so much better Mrs K Forde”

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Posted 8 years ago

“Ordered these for my mother and when they arrived some of the roses had dead petals and the others looked bashed and bruised. Tried to contact Debenhem flowers 3 times via email and contact us but have still not heard anything from them. What was delivered to my mother was not the luxury bouquet that I saw and ordered online. I am very disappointed with the service and very upset that no one has contacted me to put this right. As it stands at the moment I would not use them again.”

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Posted 8 years ago

“Overall quality of the flowers was disappointing.”

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Posted 8 years ago

“I ordered some Pink roses to arrive the Thursday before Valentines, although as soon as I put my order in I noticed that I had ordered them to arrive a week earlier than I wanted. This occurred on a Sunday night so the phone lines were open so I decided to leave a verbatim comment to be picked up by the team. Wednesday arrives and I receive an email about my order being dispatched, I left another verbatim comment but the next days the flowers arrive so I called up the customer service team and explained the situation the correct things for me and said that they would send out a complimentary replacement on the date I had initially wanted. This was very good service. (Not where my bad score derives from) When I opened the packaging and saw the flowers I had ordered I was very underwhelmed as they had already begun to wilt and weren't very nice at all. I gave Debenhams the benefit of the doubt and waited for the next bunch to arrive. Sadly they arrived in the same condition and I was embarrassed to give them as a gift. I was not very pleased with the quality of product, especially seeing the price of the item. I would not consider purchasing from Debenhams Flowers again.”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews