Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers arrived the day after Mother's Day and were half dead! I can't begin to describe my mum's disappointment. I won't be buying flowers from Debenhams again.”

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Posted 8 years ago

“Perfect service all round. The delivery guy even wished my Mum a happy Mothers Day on delivery! Nice touch! Will definitely use again.”

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Posted 8 years ago

“Arrive 2 days late. Looked nothing like the picture. Half of the flowers hadn't bloomed and the other half were wilting already”

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Posted 8 years ago

“Service over the phone was poor. Was promised a phone call back and never received it. The flowers themselves where embarrassing to give to my mum. I had to apologies for the poor quality. Never ever again.”

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Posted 8 years ago

“I ordered several of the same item of Jon Richard's Mood jewellery. Some of the jewellery received looked like seconds and it was obvious they had been made in china. Some of the sticky glitter was peeling off and some of the links were not fully connected, meaning a self-repair job was needed on several items. Some of the crystals were not correctly placed either. We needed the items for a party pack, meaning that a return was pointless. Overall, ok, but I am unlikely to order again. You could get the same quality at a much lesser price. Slightly disappointed.”

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Posted 8 years ago

“Lady i sent them to was delighted. Arrived on time and well packaged. Would definately recommend.”

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Posted 8 years ago

“So lovely! Very good delivery! The flowers last double as long than from a supermarket!”

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Posted 8 years ago

“I WASNT IMPRESSED WITH THE QUALITY OR QUANTITY OF FLOWERS I ORDERED FOR MY MOTHER AND GRANDMOTHER. I WILL NOT BE ODERING ANY FLOWERS IN THE FUTURE.”

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Posted 8 years ago

“Ordered flowers for Mother's Day and when they arrived I was very disappointed, to spend over £20 on flowers for my mum on a special day I expect them to be lovely I could of got better at tesco and I wished I had got them from there instead. They didn't last long at all and there was basically nothing there I think for the price it should of been a full bouquet of flowers instead it seemed like less than half. I wouldn't use debenhams flowers again!”

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Posted 8 years ago

“I have tried to complain since buying my mum flowers for mothers day yet no one has responded. Very poor. I have e mailed pictures that show the flowers arrived practically dead. They were certainly not as pictured or expected. I have asked for a refund and provided proof of the poor quality yet still no response??”

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Posted 8 years ago

“£20 for dead flowers, two days after Mother's Day after I specifically requested them for the day before!! Also no response to my 3 emails of complaints. Plus when I called, I was put on hold for 20 minutes on a premium line to then be told to send an email! Shocking customer service.”

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Posted 8 years ago

“I was really disappointed with quality of the flowers that I ordered for Mother's Day. The majority of the flowers were dead within two days of receiving the order. I contacted Debenham's Customer Services the day after I received the flowers to make a complaint (8th March 2016) and I still haven't received a response. Poor quality and poor customer services, will not be ordering flowers from them again!”

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Posted 8 years ago

“Not very good, because flowers were delivered after the date I was expecting them to be delivered , even though I have paid extra delivery charge ( which says will deliver at the exact date) . As for the flowers,no issues , tulips were fresh.”

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Posted 8 years ago

“Had to place order twice As first order appeared to have disappeared into thin air. After reordering, the flowers arrived and now I wasn't happy with quantity of them. I expected a lot more from a reputable complaint like debengams”

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Posted 8 years ago

“great site”

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Posted 8 years ago

“Flowers where very poor quality only lasted 2 days before they wilted”

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Posted 8 years ago

“Bought for Mothers' Day - both Mum's said they were very nice and better than the usual company I use.”

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Posted 8 years ago

“I was very disappointed as I ordered a week in advance, for an orchid to be delivered for the Saturday before Mothers Day. It arrived the Monday after. I tried phoning to complain but after 15 minutes of waiting (at 7p a minute) I got as msg saying they were too busy to take my call! After trying again for (8 minutes) and no luck I tried emailing... Still waiting for a reply a month later! Not happy ????”

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Posted 8 years ago

“The bouquet looked a lot smaller than on the website and the flowers were a bit disappointing.”

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Posted 8 years ago

“Shocking service diabolical flowers chocolates I paid for never delivered and a bunch of green twigs with NOT a flower insight dog poo flowers and service to match”

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Posted 8 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews