Debenhams Plus Reviews

“ Purchased a Zanussi gas cooker from “Debenhams Plus” I cannot fault the service, delivered free four days after ordering (it was a weekend) . Two man delivery, unwrapped cooker and carried it into kitchen. Was kept informed about delivery and they were on time. No complaints would recommend on my experience. ”

“ The customer service I received was just wonderful!! My package was a day late and when I rang to speak to someone they tracked down my package for me. It was delivered the next day and my delivery fee was refunded. Thank you! ”

“ Quite surprised/confused that I received really decent customer service, considering all the negative reviews on here I was dreading dealing with the returns process but after getting a dodgy Electriq TV from them I requested a return and sent them pictures of the problem, took a few weeks but they sent someone to collect it and on the same day I got an email saying the refund had been processed. ”

“ Great customer service - polite, proffessional and efficient. Got my phone at good price when I wanted. Surprised at amount negative comments. ”

“ Got a Samsung Galaxy S7. It was delivered after two days by DPD. Good communication and great service. ”

“ I ordered a Samsung Galaxy S8, at probably the lowest UK price available, on Thursday and it was delivered via DPD on the Monday. Just two working days after. So full marks for speedy delivery. Their e-mail messaging service is very good too as they are prompt in replying to queries. ”

“ Very pleased with service, price, delivery and the product was as described. ”

“ Good computers, amazing service. Thank you. Definetely buying again :) ”

“ Excellent service from Keith (and his manager Andy) in the menswear department in Basingstoke. ”

“ What a great service. ”