“Sent wrong item and had to return to shop, no customer services desk so had to use payment tills, staff very helpful and reordered correct item only to receive email later on to say it was now no longer available. Other items bought were OK and there was a good selection of gods in the shop and online. Apart from one item still pleased.”
“Good website and speedy delivery to store. Store assistant very helpful and the item was exactly as described on the web site. Returns are simple with money refund and not credit notes as in some stores”
“Great prices, fast delivery and love the fact you don't pay for delivery if you spend a certain amount only downside is items are not always shipped together.”
“Bought several shirts online and they all arrived within a few days. All items exactly as ordered although one shirt was not to my liking. I returned it to the nearest store who refunded my money, no questions asked. Good quality items and great service.”
“I have a disability so online shopping is a real help to me. this week I have ordered twice online and also have been into your store and bought other Christmas gifts and the service has been good in all transactions. the only complaint I have is that there was only one design of boys pyjamas age (2 to 3) and 2 in the girls ( 6 to 7) and they weren't in the store which was very confusing. I bought some jumpers for myself and the same style was in 2 places with different shades in each. I didn't like the first shades and was leaving when I just saw 2 other colours and I bought one of them - not a very good way of displaying things.”
