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Debenhams Reviews

2.9 Rating 1,458 Reviews
47 %
of reviewers recommend Debenhams
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08445 616 161

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Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
Debenhams 1 star review on 13th September 2024
Anonymous
Debenhams 1 star review on 22nd July 2024
Anonymous
27
Anonymous
Anonymous  // 01/01/2019
Ordered some furniture and they were delivered very fast and the people were very friendly and helpful. Quality is excellent and looks stunning in my newly furnished living room.
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Posted 6 years ago
Good product and I was kept well-informed about the progress of the order and delivery.
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Posted 6 years ago
Excellent rates for new drivers
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(Car Insurance) - Posted 6 years ago
Karina - sales advisor on Fragrance - had served me on my two occasions at the store in Bromley - she always was polite and very kind to me. One of the loveliest ladies I have ever met. Very genuine and efficient. Thank you Karina. Bharti Ram - Manager - Clinique - also served me today and was very efficient and welcoming. Thank you Bharti. Bromley is my home store I love this store and everyone in it. Thank you Karina for being so inviting - see you soon - Jus x
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Posted 6 years ago
Lady at the Clinique counter was very helpful & helped me choose a number of items that are just perfect for me. Thank you
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Posted 6 years ago
Absolutely love Debenhams I've been buying everything from luxury Sheridan fluffy towels to Bobbi Brown skin care items ,make up ,kiehls skin are items, perfume also red herring love all there clothes & Dorothy Perkins you .can buy everything you need & cheaper than shops as i get emails telling me 25% or 40% off even half price my regatta rain jacket ,I'd Be lost with this online store
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Posted 6 years ago
Very good online service with quick and efficient service. Wonderful sales
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Posted 6 years ago
Made an online purchase of a hat for my Daughters wedding. Great service with a no quibble returns policy. Very pleased with my hat and delivered straight to the door. Thank you Debenhams will definitely use your online service again.
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Posted 6 years ago
Placed an order for several dresses on the 9th as I needed one for an event on 18th. I was told that they would be delivered separately and would arrive on 17th. This was cutting it too fine and I accepted that I would need to do a physical shop on 12th. However half the order arrived on the morning of 12th. A lovely surprise. Thank you Debenhams!
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Posted 6 years ago
HAVE MADE 2 SEPERATE PURCHASES IN THE PAST MONTH 1 OF THESE DID HAVE TO BE RETURNED BUT THAT WAS ONLY BECAUSE THE ITEM WAS TO SHORT FOR MYSELF THE RETURN POLICY IS SO EASY TO DO AND DEBENHAMS KEEP YOU UPDATED FROM THE MOMENT YOU MAKE YOUR PURCHASE WHAT AMAZING SERVICE AND WHEN ORDERING YOU CAN HAVE NEXT DAY DELIVERY WHICH IS FANTASTIC THE WEBSITE IS EASY TO USE AND WELL SET OUT AND ORDERING IS EASY AS WELL WHEN I VISIT MY LOCAL TOWN CENTER DEBENHAMS IS THE FIRST PLACE I GO INTO AND MOST TIMES THE ONLY 1 BECAUSE THEY HAVE EVERYTHING I WANT AND NEED AND THAT I CAN ALSO DO AND PURCHASE ONLINE AS WELL MANY THANKS
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Posted 6 years ago
I bought a tripp suitcase in September 2016 and it was starting to come apart in May 2018. I took it back to Debenham in Northampton where they offered me a refund or a replacement without any quibble. I chose a replacement which was £7 cheaper and walked out with a new case (with a new five year guarantee ) and a refund for the difference. I am very happy with the service that I received in Debenhams.
Debenhams 5 star review on 3rd May 2018
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Posted 6 years ago
brilliant service and quality
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Posted 6 years ago
My son anď I went to look for a suit for his prom at bond st branch london. The young man who served us was unbelievably helpful, he new what size my son was just by looking at him, nothing was to much trouble and he now where eveything was in his department.Excellent service from the young man.
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Posted 6 years ago
can find quality product in great price.
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Posted 6 years ago
Bought a beautiful dress that was greatly reduced. Very happy with the dress and the speedy delivery.
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Posted 6 years ago
My husband and I love to lunch in Debebhams Restaurant. We have always found the staff there polite and very helpful. They do a fantastic job. Our favourite lunchtime meal is the superb cod, chips and peas with their generous portion of tartar sauce. Their lovely mugs of cappuccino complete our meal. Debebhams Lincoln is always our first port of call when we visit Lincoln. I recently had to return an item and the exchange was carried out with no trouble whatsoever. Thank you for a wonderful shopping experience each time we have shopped with you.
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Posted 6 years ago
Great in store and online shopping
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Posted 6 years ago
Bought the beautiful hare table lamp. It’s funky and fun. Great purchase
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Posted 7 years ago
Always shop there as fantastic range for kids and us :)
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Posted 7 years ago
Nice quality women’s wear.
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Posted 7 years ago
Debenhams is rated 2.9 based on 1,458 reviews