“I am able to order from many suppliers and have the items delivered,either to my home,post free using my Debenhams card, or to a local store at my convenience, I recently had a problem with some boots that I bought and it was dealt with very quickly and to my satisfaction.I ordered a shirt this week and it was in store the next day.Also a bonus is that one receives money off vouchers for buying from them.”
“Ordered 3 items in the sale, collected parcel from the store, although the bag had my name/address on it the items inside were not mine and the invoice addressed to someone else, they could not send me the goods I originally ordered because they were out of stock, all I got was an apology, no discount offered on a future purchase or gift card, just an apology.”
“I bought the Homedics Comfort neck & shoulder heat massager and it is such a joy to use as I suffer from neck and shoulder pain and this really works, delivery was quick and I use it every day.”
“Order Travel Money from Debenhams US $1500 online, after payment there was an error on line. I called their so called help line twice waited 25 minutes and 30 minutes respectively with no reply.”
“I visited Debenhams Manchester.market street today in search of a deep fat fryer.
I would like to commend store manager Jane Blackburn senior sales in the home department.for her patience with all my questions , Being elderly it was such a wonderful experience.Even going to the trouble of showing me on the internet the difference in various models.....I will definitely tell my friends and relatives what a happy experience I had.Thank you very much.”
“Debenhams January sale has been fantastic i manage to buy 6 dresses all for £120 all dresses were half price or much less and of good quality fantastic”
“Amazing products bought in the sale...from urban decay and Kat von d...arrived quickly and in perfect condition....delivery fully tracked with Hermes....excellent service”
“An easy to use website and checkout process which always encourages me to use the company again. I was informed that my order would arrive in two parts which avoided confusion. The bigger of the two parcels arrived in a lovely box and very well packaged which again wins my vote as there were some glass objects there. Great!”
