“The sales at Debenhams have a vast amount of goods at competitive prices. Online shopping is easy, delivery is quick and there are never any issues in returning unwanted items to the shop.”
“Excellent visuals and accurate descriptions. Really easy to navigate their site and click & collect worked a treat. Will use again without hesitation.”
“I buy my face creams from Debenhams and the staff on the beauty counters are really friendly and very helpful. They always let me know when offers are on.”
“Santa presents ordered on. Dec 19th under the Christmas delivery guarantee, arrived Jan 4th and were handed to my 7 year old in the garden. Customer service was appalling, with me being told on the phone that the delivery guarantee guarantees nothing, and that the driver was sick (He was not as I spoke to him several times on the phone, frantically looking for the Santa presents. I would never buy from Debenhams again and I'm amazed they continue to trade with their dreadful service.”
“Wanted an embroidered denim jacket. Tried on masses found one in the shop but not in my size. Ordered online and hey presto arrived just in time for my holiday.”
“Debenhams men's clothing range is excellent. The larger stores have a wide range of designer gear that cater for those wanting classic styling to those looking for on trend fashion. And the prices won't damage your wallet to much either.”
“Used their click and collect service. Item, shoes, arrived promptly at the store. They did not fit and so returned them and found some suitable in the store.”
“Despite my disappointment at not receiving my furniture in time for the event it was needed for, I have been impressed at Debenhams attempts to rectify the situation and to help me remain a happy customer. Nathan was particularly supportive, professional and proactive. Thank you for trying to keep my custom despite the difficulties I experienced.”
