“Debenhams is an institution and it makes me happy that they have survived this long. They do not have enough staff on the shop floor but you can always rely on getting a good choice in store. Quality can be an issue but they usually are quick to exchange or refund.”
“We ordered from the website and the quality and value were excellent.
What impressed me was that if we wanted to return the item we could do so without quibble either post paid or directly to store.”
“Ordered school uniforms online and had to return some items to store, quick and easy process and staff were helpful finding correct sizes and arranging refund.”
“After waiting almost 15 minutes at the channel counter while the assistant was laughing and talking to someone who wasn't purchasing I decided to spend my money on Chanel parfum at boots this was the merry hill branch”